Maximizing Patient Engagement for Improved Healthcare ROI
Patient engagement initiatives play a vital role in enhancing healthcare outcomes and financial performance. This presentation explores the impact of patient education, tools, and strategies on reducing cancellations, readmissions, and length of stay. Learn how to build a strong business case for patient engagement and calculate ROI effectively.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Making a Case for Patient Engagement a Powerful ROI Tom Burton, PT, Director, Orthopedics and Neurosciences
Learning Objectives 01 02 03 Discuss how patient engagement initiatives are successful in reducing cancelations, readmissions, length of stay, and otherclinical, financial, and operations metrics. Understand the foundational elements to build a business case for patient engagement tools. Learn how to calculate the return on investment for patient engagement initiatives for your organization.
Education as a Solution Education results in well-informed patients that are more likely to have a better post-operative outcome and realistic expectations. Implemented Pre-Op Education Class Decreased LOS Increased discharge to home Improved patient function and experience "...but what if they don't go to the class?" 3
How Patient Engagement Improves Care FOR THE PATIENT: Increases rapport and health literacy Care Team Access Setsexpectations and improves adherence Surveys/ PROs Self-Management Tools FOR THE HEALTH SYSTEM: Reduces barriers to care and eliminates health inequities Checklists Pathway Management Collects assessment data Facilitates early awareness of deviation from the plan of care Education Content Reminders
Building the Case for Patient Engagement Industry Average Savings $11,682 $2,986 $4,514 $1,800 $2,072 Cost per ED Visit2 Savings by avoiding SNF Referral1 Revenue loss per Canceled Case5 Cost per Inpatient Day4 Loss per Readmission2 1 JAMA, 2 Xtelligent, 3J Arthroplasty, 4 Beckers, 5 Clinical
Total Joint Replacement Calculator Annual Savings Per Case Savings $9,405.90 Same Day Cancelations $18.81 ED Bouncebacks $45,630.00 $91.26 Readmissions $50,226.84 $100.45 Length of Stay $282,600.00 $565.20 Skilled Nursing Facility Referrals $204,291.76 $408.58 Total Annual Savings: $592,154.50 $1,184.31
Impact of Twistle by Health Catalyst Patient Satisfaction Patient Engagement Clinical Outcomes* 80% Would Recommend 92% Found Twistle Helpful 15% 83% Adoption 60% Engagement 44% 8% Length of Stay Readmission Rate Discharge Home $365 per joint replacement, $283K annualized savings, with an annual savings opportunity of $831K
