Memo writing
Explore key strategies for effective memo writing, including considerations for content, context, audience, sequence, and balance. Learn about the rule of four, audience engagement, escalation protocols, and confidentiality best practices.
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Presentation Transcript
Memo writing Memo writing A sketch of thoughts
Content versus context Content versus context Don t just think about the content of your memo be equally mindful of the context within which it is being written
The rule of four The rule of four What do I want them to know? Why do I want them to know it? Why should they care? What do I want them to do about it?
The audience The audience Effective communication is always about the audience (tone, tenor, use of language and points of emphasis)
Dependency and sequence Dependency and sequence What happens first? What happens next? What happens after?
Weight and balance Weight and balance The critical, the essential and the useful
Escalation and accountability Escalation and accountability Have I provided those that I have communicated to, enough information to respond in good time, before further action is required and are they aware of what the escalation route is?
Confidentiality and chain of Confidentiality and chain of custody custody Who should know what and who does not need to know
Thank you Thank you