Microsoft Lync and Skype for Business

Explore the features, benefits, and case study of Microsoft Lync and Skype for Business at UNC. Discover how they address challenges with instant messaging, standardization, and collaboration. Learn about enterprise messaging, video calls, screen sharing, web conferencing, and integration with Active Directory. See how they enhance communication and productivity for UNC's various use cases.

• Microsoft
• Lync
• Skype for Business
• UNC
• Collaboration

hashimmi Follow

Uploaded on Apr 04, 2025 | 0 Views

Download Presentation

Please find below an Image/Link to download the presentation.

The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.

You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.

The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.

Presentation Transcript

1. Microsoft Lync / Skype for Business Feature Overview & Enterprise Case Study at UNC Brad Sharp CHECO Fall Conference 09/22/2015

2. Microsoft Nomenclature Lync vs. Skype for Business Lync Service Desktop Application Mobile Application Skype Service Desktop Application Mobile Application Skype for Business Service Desktop Application Mobile Application

3. Background at UNC Challenges Multiple Instant Messaging Clients No standardization No enterprise support Required additional external email accounts Different Departments were using different products No Enterprise Web Conferencing Software Options Video Interviews Internal Collaboration with Faculty and Staff Offsite External Collaboration Solution On Premises Lync Pilot Microsoft Lync / Skype for Business Included with Office 365 Subscription Desktop Client Included with Office 2013

4. Feature Overview Enterprise Messaging Instant Messaging Video Call Voice Call Collaboration Present Screen Present Application Present PowerPoint Add Attachments Share Notes Interactive Whiteboard Q&A Polling

5. Feature Overview Enterprise Messaging (Continued) Integration with Active Directory Groups UNC Use Cases Dispatching Audio Visual First Response Screen sharing for enhanced troubleshooting Application sharing to enhance phone calls Discreet real-time communication during meetings or while on the phone

6. Feature Overview Web Conferencing Video and Voice Conferencing Allows for connection with external constituents Allows up to 250 participants Collaboration Present Screen Present Application Present PowerPoint Add Attachments Share Notes Interactive Whiteboard Q&A Polling Ability to Record Meetings UNC Use Cases CHECO Board Meeting Academic Affairs international meetings Meetings with external vendors

7. Feature Overview Microsoft Outlook Integration Automated Status Updates Automated Out of Office Notifications Missed Conversation Emails Conversation History Folder Setup web conferences with one click

8. Feature Overview Microsoft Outlook Integration (Continued)

9. Feature Overview Vendor Agnostic Integration Apple OS X Apple iOS Android Windows Phone

10. Feature Overview Skype for Business Web App Client not required to connect to a meeting

11. Demo Supplemental Hardware used at UNC Skype for Business Key Features Recording

12. Implementation at UNC Application was Installed with Office 2013 Enabled Licensing on Office 365 Top Down Approach Leverage IM&T Governance Groups Campus Marketing

13. Next Steps Classroom Integration Enhanced Online Learning Lecture Capture Office 365 Video Integration Student and Faculty Staff Integration

14. Quick Microsoft Office 365 Update Account Manager Update (Mark Bleakley > Phil Peerman) Phil Peerman will be taking over responsibilities as the Microsoft Account Executive covering HiEd and K12 in CO. Phil is based out of Seattle, Washington and lives just a few minutes from Microsoft s headquarters. He s been an Account Executive with Microsoft in our Education group for more than five years and is excited to be working with a broad group of accounts in Alaska, Colorado, Idaho, Iowa, Montana, and Wyoming. Because of the multiple time zones that Phil will be covering, you will most likely be able to catch him between 8-5 PST ( 10-7pm CST ). Here is Phil s contact information: Phil Peerman, Academic Account Executive, Direct # - 425-538-4436 Mobile # - 206-234-7445 Email: philpe@microsoft.com

15. Prior to Sept 1 Office 365 Plan E1 Office 365 Plan E3 Office 365 Plan E4 Exchange Online Email, Calendar, Contacts Skype for business IM, Presence, Web Conference Standard Services SharePoint Online and OneDrive Team sites, Video, storage, sharing Yammer Enterprise Social eDiscovery Search One tool for eMail and Documents Office Online Edit Office documents in a browser Office Project Online Manage projects Office Pro Plus or Office 2011 for Mac, Office for iPad * Office 365 ProPlus Rights Management Services Encrypt eMail, Documents eDiscovery Hold/Export , DLP Advanced compliance Legal tools Advanced Services Analytics, PowerPivot, Visio services Data Analysis Voicemail support Unified Messaging in Inbox Full Voice with PSTN Replace PSTN Price per user/month (Faculty / Student) FREE US$ 4.50* / 2.50* US$ 3.00* / 6.00*

16. As of September 1 Office 365 Education Exchange Online Email, Calendar, Contacts Skype for Business Online IM, Presence, Web Conference Standard Services SharePoint Online and OneDrive Team sites, Video, storage, sharing Yammer Enterprise Social eDiscovery Search One tool for eMail and Documents Office Online FREE Edit Office documents in a browser Office Project Online Manage projects eDiscovery Hold/Export , DLP Advanced compliance Legal tools Advanced Services Analytics, PowerPivot, Visio services Data Analysis Voicemail support Unified Messaging in Inbox Rights Management Services Encrypt eMail, Documents Up to 5 installs on PC or Mac + mobile devices Office 365 ProPlus incl. w/ benefit* US$ 2.00** / 1.50** Additional Services Full Voice with PSTN coming soon Replace PSTN Protection against unknown malware and viruses Advanced Threat Protection coming soon *ProPlus license included at no additional cost when Office is purchased for all faculty and staff **ERP per user/month (Faculty & Staff / Student)

17. Questions? Brad Sharp Director of Infrastructure & Support Services (970) 351-2654 Brad.Sharp@unco.edu CHECO Fall Conference 09/22/2015