Monroe County Community Integration Initiative Update
"Learn about the latest updates and goals of the Monroe County Community Integration Initiative project, including accomplishments, team details, and future plans for 2023. Discover how the project aims to redesign service delivery models with a human-centered approach."
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Presentation Transcript
Monroe County Community Integration Initiative HSN November Update with Maria O Brien, Project lead for MC-CII 1
Todays Priorities Today s Priorities An intro (or recap) on what the CII project is, and who's on the team What we ve done since our last check in with HSN in July What we re planning on over the next year Open discussion/questions
What is CII? CII, or the Community Integration Initiative, is a project sponsored by Monroe County, and facilitated by TogetherNow in partnership with DHS. The goal of the multi-year project is to assist DHS in the redesign of their service delivery model. The CII team is a small project team within the TogetherNow group. It currently consists of a project lead, a community engagement team, and we're actively seeking a project manager. This project utilizes human-centered design to get at the heart of what our community needs, and to involve the right people for the right solutions.
CII Presentation HSN in July: Recap Talked about who we re doing the work with Introduced our project Explained our methodology Provided information on opportunities to engage in the work Provided a look at the Year 1 plan
2022 at a glance Introduction with DHS team, contractor onboarding, space preparation, scope expansion. Accomplishments Empathy Interviews Conducted with 75 DHS Staff Members Across Departments 8 Focus Groups Conducted with CBO Staff DHS Staff Received Training In: Human Centered Design Human Services Value Curve CII Community Engagement Team has begun getting feedback from community members Over 100 community members surveyed 4 of 6 focus groups currently scheduled, 6 to be held by the end of December
The Goals for The Goals for 2023 2023 Prototyping, and piloting with workgroups that consist of DHS workers, community members, and providers. More integration into community! Connecting more community members to our project, gaining feedback across community on what s working, and what isn t. Connecting the dots: Pulling together initiatives under TogetherNow that fit into this ecosystem. For ex: MyWayFinder, or the benefits calculator.
How to reach us Project Lead Project Lead- - Maria O Brien Maria O Brien Maria.Obrien@systemsintegration.org Maria.Obrien@systemsintegration.org General Project Mailbox General Project Mailbox transform@systemsintegration.org transform@systemsintegration.org Monroe County Community Integration Initiative Website Monroe County Community Integration Initiative Website www.monroecounty.gov/cii www.monroecounty.gov/cii Provider Distribution List Sign Provider Distribution List Sign- -Up: bit.ly/3EgdjW6 bit.ly/3EgdjW6 Up:
