Multi-Source Feedback: Collecting Colleague Opinions for Self-Evaluation
The Multi-Source Feedback (MSF) tool is utilized to gather colleagues' opinions on clinical performance and professional behavior, providing valuable data for self-reflection and evaluation. The process involves selecting respondents, generating anonymous feedback, and discussing results with supervisors to enhance growth and development. MSF is integral for trainees to compare self-assessment with peers' feedback as mandated by the GMC.
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Presentation Transcript
Multi-Source Feedback MSF Dr Chris Webb - December 2020
The Multi-Source Feedback (MSF) tool is used to collect colleagues opinions on clinical performance and professional behaviour. It provides data for reflection on performance and self-evaluation
The Multi-Source Feedback takes place in every year of training (ST1, ST2 and ST3) and a minimum of 10 respondents is needed each time. In ST3 a leadership MSF needs completing in addition to this MSF
Preparing for the MSF A date needs to be agreed to conduct the MSF with the Educational or Clinical Supervisor, and time set aside after the closing date so the feedback generated can be discussed Complete the self-assessment and then select the respondents In non-primary care placements, 5 clinicians and 5 non-clinicians need to be selected who know the trainee s work well. It is recognised that identifying 5 non-clinicians might be more challenging in some posts, in which case more clinicians may be asked. Respondents should come from a variety of roles and include people with a range of seniority In primary care, 5 clinicians (usually established GPs) and 5 non-clinicians are required and again it is advised people are chosen who know the trainee s work through working alongside them It is recommended more than 10 people are asked, i.e. 15 to ensure 10 responses From the Portfolio a ticket code needs to be generated which is then emailed to respondents for them to be able to answer the questions. Their answers are anonymous
Using MSF feedback The Educational Supervisor will have access to the anonymised results once the MSF closes. Once authorised by the Educational Supervisor, the results will be available to the trainee through their Portfolio The trainee will then have a feedback discussion with their Clinical or Educational Supervisor and an opportunity to reflect on their results. The trainee can record this discussion and the resulting action plan in their Learning Log / PDP
Why is MSF completed? The trainee can compare how they think they score in the areas concerned to the scores given to them by their colleagues This requirement has been set by the GMC
