Discover strategies for managing employee challenges at Ocean County Library's Human Resources department, including coaching, mentoring, and progressive discipline. Find resources for training and development, and get in touch with the Director of HR, Jennifer Doderer, for more information.
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Presentation Transcript
Challenging Wonka: The Good, The Bad & The Ugly in Human Resources Jennifer Doderer Director of Human Resources Ocean County Library
Challenging Employees What do they need? Orientation A job description & list of duties Training and/or re-training Documentation of progress & challenges Tools: space, supplies, computers, time, quiet environment
Modifying Behavior The Personnel Manual Coaching / Counseling sessions Mentoring / Buddy System Evaluations Annual and interim (if needed) Performance Improvement Plan (PIP) with consequences Progressive Discipline
Strategies Progressive discipline plan Document, document, document Equitable treatment for all Cross-training & rescheduling Keep em busy and out of trouble
Free or Inexpensive Training CE from LibraryLinkNJ: www.librarylinknj.org/CE Services for Libraries from the New Jersey State Library: http://www.njstatelib.org/services_for_libraries/ New Jersey Library Association: www.njla.org WebJunction: http://www.webjunction.org/find- training.html Super Library Supervisor Workshops (2015 details): http://librarylinknj.org/sls2015
Questions? Get in touch! Jennifer Doderer Director of Human Resources Ocean County Library 732-349-6200 ext. 5428 jdoderer@theoceancountylibrary.org
