New Highway Maintenance Supervisor Training Course
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Presentation Transcript
New Highway Maintenance Supervisor Training Course The Road to Success AASHTO Subcommittee On Maintenance Louisville, KY July 18, 2011 Michael T. Mattison, P.E. NDOR Maintenance Engineer
Highlights Three day class conducted twice a year 12 -16 Participants Designed by NDOR Maintenance Supervisors and Superintendents with help from Operations Division and HR Focus on New Maintenance Supervisors Fifteen Topics and Trainers NDOR Staff do all the training 50 minute sessions with 10 minute breaks Pre/Post Knowledge Assessment (Test)
Why did NDOR need a Highway Maintenance Supervisor Training Course? Lack of consistency Errors by new supervisors Existing One Day Supervisor Training is generic doesn t cover material specific to Highway Maintenance OJT and Mentoring are highly variable depending on regional management Average 6-8 new supervisors per year
How it came about: May 2009 - FMAT (Field Maintenance Applications Team) June 2009 DOMM (District Operations and Maintenance Managers) Meeting July 2009 HR Training Section August 2009 Recommendation to Top Management September 2009 - Surveys
How it came about: October 2009 Interviews November 2009 Analyzed data December 2009 May 2010 Established Training Topics Set Schedule Developed Course Materials Recruited Trainers Selected Trainees for Pilot June 2010 Pilot was held at HQ in Lincoln
The Pilot Twelve trainees were selected Nine new Supervisors Three experienced Supervisors Only seven were able to attend because of major flooding in some districts. The FMAT viewed the classroom on closed circuit TV. Each module and trainer was evaluated. Trainers were given feedback immediately following their presentation.
Course Agenda Day 1 Length (minutes) Start Time Module 8:00 AM Welcome, Administration, Housekeeping 5 8:05 AM Director/Deputy Welcome 10 8:15 AM FMAT Team-Course Roles/Expectations 10 8:25 AM Course Agenda-next 3 days 5 8:30 AM Pre Knowledge Assessment 25 8:55 AM 9:05 AM 9:55 AM BREAK Where to Find it - Maintenance Library Web Page Drainage Way Inspection 10 50 25 10:20 AM BREAK 10 10:30 AM 11:45 AM Bridge inspection 75 60 LUNCH BREAK 12:45 PM 1:35 PM Maintenance Calculations-with pre & post assessment BREAK National Incident Management (NIMS) and Weather Related Issues BREAK National Incident Management BREAK National Incident Management Professional Relationships (Heads Up!) End of Day 1 50 10 1:45 PM 2:35 PM 2:45 PM 3:35 PM 3:45 PM 4:05 PM 4:55 PM 50 10 50 10 20 50 535
Course Agenda Day 2 Length (minutes) Start Time Module 8:00 AM Environmental concerns 50 8:50 AM BREAK 10 9:00 AM Environmental concerns 50 9:50 AM BREAK 10 10:00 AM MSDS Online System 30 10:30 AM BREAK 10 10:40 AM Quality Assurance 50 11:30 AM BREAK 10 11:40 AM Quality Assurance 30 12:10 PM LUNCH BREAK 60 1:10 PM Crew Cards 40 1:50 PM BREAK 10 2:00 PM Procurement Procedures 50 2:50 PM BREAK 10 3:00 PM Procurement Procedures 50 3:50 PM BREAK 10 4:00 PM ROW use and permit process 25
Course Agenda Day 3 0 Length (minutes) Start Time Module Traffic Control and Pavement Markings 50 BREAK 8:50 AM 10 Traffic Control Junction Signing Plans 9:00 AM 50 BREAK 9:50 AM 10 Plan reading(R.O.W.) 10:00 AM 50 BREAK 10:50 AM 10 Safety 11:00 AM 65 LUNCH BREAK 12:05 PM 60 Discipline and Grievances 1:05 PM 75 BREAK 2:20 PM 10 Interviewing Exercise-45 minutes Training- (Catalog/ Evaluation/LMS) 15 minutes 2:30 PM 50 BREAK 3:20 PM 10 Post-Knowledge Assessment 3:30 PM 30 Course Wrap Up 4:00 PM 30 Day 3 4:30 PM
Outcome Pilot was a success Trainees provided good feedback and many commented it was the best they had ever had. Assessments demonstrated increase in knowledge of material. The Participant Guide filled a 2-inch ring binder and each trainee kept it as a reference. Trainees now knew the expert from HQ that they could contact with questions. The first class was scheduled for August 2010
First Class Fifteen trainees, including new, recent, and experienced supervisors and a superintendent (next higher level) Training topics and time spent on them was modified based on Pilot No closed circuit TV Same outcome as Pilot District O&M Managers requested the class be held at least twice a year
Ongoing Next class was January 2011 Same outcome Operations works with HR and instructors to keep course content current. HR works with instructors to prepare updated materials. Upcoming Class July 26-28, 2011
Paving the Road to Success Dedicated Team Good Planning Management Support Surveys, interviews, with key stakeholders The right mix of topics and trainers Lots of breaks Starting with a Pilot Responsiveness to trainee feedback Dedicated Team
Thank You Michael T. Mattison, P.E. Maintenance Engineer Nebraska Department of Roads 402-479-4878 Mike.Mattison@nebraska.gov
