NYU Langone Lutheran Medical Center: Serving the Community with Excellence
Discover the history and evolution of NYU Langone Lutheran Medical Center, from its humble beginnings as a tuberculosis tent colony to a leading 450-bed teaching hospital. Learn about its mission, vision, values, and the dedicated staff who make the hospital run smoothly. Explore the diverse community of Sunset Park, Brooklyn, where the hospital is located, and the specialized care it offers in stroke and mother-baby care.
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Presentation Transcript
NYU Langone Lutheran Medical Center By: Lauren Miller Management Principles Instructor: Mrs. Palmer-Settle August 4, 2020
Hospitals In New York Home to some of the best hospitals in the US Some of NYC hospitals are also ranked worst in the nation Focus on specific diseases or specialized areas of care
Who makes the hospital run Cleaning crew Cafeteria staff Linen department Mail room File clerks Medical distribution department Engineers Clerical staff Doctors Nurses This Photo by Unknown Author is licensed under CC BY-SA
Sunset Park Brooklyn New York Considered a rough area of Brooklyn Very diverse community; Hispanic (Mexican, Puerto Rican, Dominican) Arabic, Chinese, Jewish, West Indian, Russian Low to middle class families; low income High government assistance population- Medicaid
Where it began Founded by Sister Elisabeth Fedde in 1883 In 1905 was known as The Evangelical Lutheran Sanitarium Started as a tuberculosis tent colony of only 9 beds; expanded into 30 bed hospital Years passed and became a full-service hospital
Fun Facts Became a non-profit medical facility in 1961- Renamed Lutheran Hospital Expanded critical care unit in 1985- increasing number of beds to 409 Today- Is a full service 450 bed teaching hospital Level 1 Trauma Center Specializes in stroke and Leader in Mother Baby Care
Mission, Vision, Values Mission To serve, teach, and discover through an integrated academic culture devoted to excellence. Vision is inspired by faith. Partners with their patients and communities Values are strongly rooted within the community and they honor the dignity of each person.
Hospital Atmosphere Management Teams are on top of department staff Management jumps in when necessary HR tries to hire within before hiring someone from outside Offer many opportunities for advancement Relatives can be found working on any unit Employees stay long-term Low turn over rate
Hospital Merge Lutheran Medical Center merges with NYU Langone in 2015 Lutheran faced many financial challenges and declining patient care More voluntary physicians instead of full-time doctors Needed to upgrade systems Implement electronic patient health records Needed to improve clinical programs
Benefits of Merging Gave patients access to NYU s specialist Higher quality care Streamline continuity of care in one building Less traveling for patients when sick or in an emergency
More Merging Benefits NYU Langone has invested millions into Lutheran Medical Center Significant funds are for patient care Replaced voluntary physicians with full time faculty New system ensures all 450 beds are covered around the clock
Admission and Discharge Emergency Department sees over 1,200 level one traumas per year Facility has one of the lowest mortality rates in the nation Hospital acquired infection decreased by 60% in 3 years Patients are seen faster than in other emergency departments Less likely to be readmitted within 30 days of discharge
NYU Locations Tisch Hospital Kimmel Pavilion NYU Langone Orthopedic Hospital Hassenfeld Children s Hospital NYU Langone Hospital- Brooklyn NYU Winthrop Hospital located in Long Island
Cultural Sensitivity Multilingual, multicultural, sensitive to the needs of all cultures & ethnicities Cater to the Orthodox Jewish, Arab, Chinese communities Separate Chinese unit with staff who speak a specific dialect Facility caters to the many prayer intervals for Arabic and Jewish patients and staff Menus are designed specifically for cultures- Halal, Kosher, Chinese, Indian, etc.
Cultural garb is allowed by both patients and staff unless an emergency requires it to be removed Hijabs Yamakas Tzitzits Henna Ink Blind, Deaf, or patients with other disabilities Patient liaisons are on call/readily available Interpreters are on sight or interpretation phone is in every room
Social Responsibility Gives back with environmental protection Participates in the NYC Carbon Challenge Committed to a 50% carbon reduction goal by 2025 So far have reached 31% Support small business owners and vendors
What Ive learned What makes a good manager? Patience Honesty Loyalty to your job and team Being personable Being responsible Being a leader The benefits of management Why it is important to communicate The different roles of management Difference between ethics and morals Social responsibility
Management Principles Wrap Up: How I plan to apply what I ve learned Care about your staff Be open to change Be open minded to different ideas Not all managers are the same-do not be them manger employees are afraid of Love your career or else its just a job Be positive; negativity is contagious Make work fun, keep up the moral
