Optimizing Processing and Certification Best Practices for Academic Excellence
Discover expert insights and best practices in processing and certifying academic data efficiently. Learn about reporting methods, essential connections on campus, verification processes, documentation techniques, compliance challenges, software management, operational strategies, and leveraging experience for continuous improvement.
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Presentation Transcript
Processing and Certification Best Practices Jeremy Tanner
What do you do, and why? Create a Team Mission Statement Include relevant details Answer the what and why
Methods Reporting Connections Verification How-to
Reporting Data -what information do you need? Student IDs Student names Level Degree Whatever else you d like to capture Arrangement -How will you organize? Example Click-to-click Automation Can database output be automated? What schedule would work best for operations?
Connections Who on your campus can help you? Customer support Academic Advisors Program coordinators Recruiting Most importantly, Leadership
Verification How are you sure you are on target? Internal reviews/audit Database reports Cross-training
How-to How are you documenting? Job Aids Desktop manuals / process checklists Compliance library
Challenges Compliance Software Operation Experience
Compliance The only constant: Change VA Office Hours Websites review Phone a friend Internal Audits
Software Are you on your institution s IT support listserv? Important updates Known issues Be vocal
Operation How are/where are we? Frequent team meetings Frequent leadership touch points Campus partner meetings For supervisors, one-on-one meetings
Experience What may be possible? Post-peak reviews See opportunity in challenge Exceed experience expectation
Mission What do you do, and why?
Processing and Certification Best Practices Jeremy Tanner
