Oregon WIC Program Technology Upgrade Overview
Learn about the Oregon WIC Program's three-phased Technology Upgrade solution implementation, including the TWIST to Web Project aimed at replacing the current Management Information System (MIS) with a web-based solution. Discover the benefits of moving to a web-based MIS and the anticipated project milestones.
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Presentation Transcript
TWIST to WEB Oregon WIC Program Sue Woodbury May 9, 2017
TWIST TO WEB project overview TWIST TO WEB project overview TWIST TO WEB project overview In 2010 the Oregon Special Supplemental Nutrition Program for Women, Infants and Children (WIC) embarked on the three-phased WIC Technology Upgrade solution implementation. Phase 1: The first phase, the Feasibility and Planning Project, was completed in 2011 with the assistance of Oregon WIC s contractor, the consulting company JRW Service Corp. (JRW). Phase 2: The second phase, Banking and Electronic Benefit Transfer (EBT) for WIC Benefits Project (also known as eWIC), was completed in March 2016. Phase 3 (this project): The third phase, the TWIST to Web Project, seeks to replace The WIC Information System Tracker (TWIST), the Oregon WIC Program s Management Information System (MIS), with a web-based solution. PUBLIC HEALTH CP&HP (WIC)
TWIST TO WEB Project Benefits Benefits of moving to a web-based WIC MIS: Benefits from a more stable application environment Improved efficiencies at the local and state level Improved customer service to participants More accurate data collection and benefit delivery Reduced or avoided cost Reduced local, state and technical staff time troubleshooting connection, login, and data record issues Reduced technical staff time required for system maintenance, administration and enhancements Benefits of a more recently developed MIS Ability to meet all USDA-FNS FReD Requirements Ability to better provide participant-centered and family-oriented services Web technology has proven itself dramatically superior to client server technology in a broad geographic environment such as that relied upon by Oregon WIC where the application is administered across the state Improved support for participants Increased efficiency and improved turnaround time in applicant screening, the certification process, scheduling of office visits, and information provided to professional staff to support participant visits Improved support for vendors Improved vendor certification, contracting, and monitoring processes Improved program integrity monitoring Improved data analysis and reporting tools that can make it easier to find and take action on fraud cases or other types of program integrity violations PUBLIC HEALTH CP&HP (WIC)
TWIST TO WEB project milestone project milestone Phase Timeframe Anticipated Start Dates Planning (Procurement/Contracting) Design Development Pilot Operations Statewide Rollout Maintenance 18 months 6 months 9 months 5 months 4 months Ongoing January 2017 July 2018 January 2019 October 2019 March 2020 July 2020 PUBLIC HEALTH CP&HP (WIC)
