Overview of CUPE Unit 1 Funds and Support for Equity-Seeking Groups
CUPE Unit 1 offers various funds including top-up, defense, tuition assistance, and support for equity-seeking groups such as Trans Fund and Sexual & Domestic Violence Survivors Fund. Funds are available for childcare, healthcare, legal expenses, and more. The application process and disbursement details are handled with transparency and efficiency by the New Funds Committee.
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Presentation Transcript
Mobile Ticketing: Transit GO Ticket December, 2018 1
Why Pursue Mobile Ticketing? ORCA fare collection system High customer satisfaction Metro stuck at 65% market share Reduce cash payment at the farebox Provide more options for customers and speed boarding Target market: tourists and infrequent users 2
Transit GO Ticket Contract with Bytemark in 2016 One year pilot, option for four years of operation Launched in December 2016 Agencies covered King County Metro Sound Transit (rail) KC Water Taxi Seattle Streetcar Seattle Monorail Kitsap Transit (bus and fast ferry) 3
Current Performance Mobile Ticketing 110,000 total accounts ~25,000 active accounts (51% Metro, 45% ST) 54,000 Metro tickets redeemed in November $125,000 value of tickets sold 77%+ customer satisfaction Largest user groups Tourists Game day travelers ORCA users with no value on card Metro very satisfied with Bytemark 4
Whats Next? Customer Facing Technology Target: A unified mobile tool that enables customers to plan, track in real-time, and pay for mobility services Status: Mostly there Trip Planning Real Time Info Payment (some public transit only) Next generation ORCA 5
