Overview of Quality Management and TQM

Quality management is crucial for organizations aiming to meet and exceed customer expectations. This overview delves into the concepts of quality, managing for quality, Jurans Trilogy, and quality dimensions in healthcare, highlighting the complexities and importance of healthcare quality evaluations.

• Quality
• TQM
• Healthcare
• Customer expectations
• Management

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Uploaded on Apr 20, 2025 | 0 Views

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Presentation Transcript

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