Overview of Root Cause Analysis Techniques in D-M-A-I-C Model
Explore the application of Root Cause Analysis methodologies, including Fishbone Diagram, 5 Whys, and Pareto Chart, in the Analyze phase of the D-M-A-I-C Model. Learn how to identify potential causes, analyze data, and prioritize opportunities for process improvement. Utilize tools such as the Ishikawa Diagram and engage stakeholders effectively to drive meaningful change towards operational excellence.
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Presentation Transcript
Learning Session 1 Overview of A (analyze) from the D-M-A-I-C Model 1
The presence of the Laboratory African Regional Collaboration (LARC) logo on slides indicates that content (in whole or in part) originates with the LARC Program 2
Analyze Root Cause Analysis Fishbone / Cause & Effect / Ishikawa Diagram 5 Whys Pareto Diagram LARC Workbook, p. 56-62 https://www.larccqi.org/uploads/resources/LARC-3.0-WORKBOOK.pdf 3 LARC Workbook
4 LARC Workbook
Categories to Review for Potential Causes Fishbone Diagram 6 Ms Man (People) Methods (Policy/Procedure) Materials (Supplies) Mother Nature (Environment) Measurement (Process) Machine (Equipment) LARC Workbook, p. 59 https://www.larccqi.org/uploads/resources/LARC-3.0-WORKBOOK.pdf 5 LARC Workbook
5 Whys LARC Workbook, p. 57 https://www.larccqi.org/uploads/resources/LARC-3.0-WORKBOOK.pdf 6 LARC Workbook
Pareto Chart 7 LARC Workbook
Learning Session 1 Deliverables DEFINE/ MEASURE/ ANALYZE Identify Stakeholders Team Formation Map the Process (Current) ID/ Prioritize Opportunities Project Outline Baseline Metrics - Data Collection Tool/Plan Action Plan Elevator Speech VOC Information Root Cause Analysis 1 Rapid/Small Test of Change (PDSA) Presentation 8 LARC Workbook
