Patient Representatives Recruitment and Involvement Overview
This overview covers the purpose of the session, background information, challenges faced, successful patient engagement strategies, feedback from stakeholder day, and plans for recruitment in patient involvement. It emphasizes the importance of clear communication, trust, and equitable access in patient engagement initiatives.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Patient representatives Recruitment and Involvement Sheena Vernon 18th January 2019
Purpose of session Standards/Background Our patient engagement objectives & challenges Stakeholder day- what our patient reps said? Plan for recruitment Plan for involvement Support for patient reps 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
Background 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
Successful patient engagement- our objectives Clear Trust process, recruitment Trust governance Board participation Communication A balanced group, young people, male, female 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
Challenges Meaningful engagement eg Board representation Duration of involvement Unclear remit Other commitments 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
Stakeholder day July ;18 - What our patient reps said? We want to work together as partners in the network An investment in patients as leaders A good governance process to recruit, support and grow patient partners at board level Develop the use of social media as a tool for involvement without losing the emotional connect of face to face work Disseminate knowledge, debate and discuss Be engaged in the conversation Get the simple things right and be aware that patient partners have other lives Be able to say this wouldn t have happened if it were not for patient partners Workshop feedback Tony Watkin 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
Plan for recruitment 1. Invite letters to existing patient representatives for Independent Cardiac Review Increasing no. of patient representatives Following up on expressions of interest - - - CNS approaching patients Working with BRHC Youth Worker Advertising in CHD newsletter and CHD website 2. Supporting documentation Patient Representative Job Description Contract Code of conduct Expenses form Application form 3. Training for patient reps Other suggestions? 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
Plan for involvement- menu of options Level Level 1 Description Attend meetings Examples Eg. Network Board, Service Delivery Group for specific groups Eg. Patient information leaflets, CHD network website, discharge comms. Level 2 Review relevant content from network meetings and network public documents Participate in the CHD Patient Rep Virtual Group Level 3 Patient Rep peer support, keeping patient reps informed, review documents, ideas, events. Participate in audits and surveys. Support engagement events. Involvement in relevant projects. Use of social media to communicate about network Patient Rep events- quarterly Meeting national standards Continual improvement Patient voice Equity of access Seamless care 2 / 1 9 / 2 0
Support for patient reps Meeting twice a year (1st May, between board) WhatsApp Psychologist support Supervision meeting for personal support Training from Trust How to present at the board Supporting carers 2 / 1 9 / Meeting national standards Continual improvement Patient voice Equity of access Seamless care
