Platforms, Roles, Values in Public Agency
In this collection of images and content, David Block-Schachter discusses the platforms, roles, and values within a public agency context. Topics include defining roles, understanding platforms and their feedback loops, the purpose of platforms in operations or regulation, the evolution of app ecosystems, challenges in fare collection systems, and the role of hardware and software in shaping the future to protect public interest.
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Presentation Transcript
Platforms, roles, values David Block-Schachter, MBTA May 12, 2017
Whats my role? My = David Block-Schachter My = Public Agency
What is a platform? Full feedback loop: b2b, enable b2c, data to improve
What is a platform for? $$ or people? Operations or regulation?
App ecosystem 7 years, from one to many To one again? The value of partnerships
Fare collection Traditional: bring in $$ from customers, dispense to operation; hardware driven Change: central, software driven Challenges: enabling all digital, accessibly
Whats my role? Shaping the future? Or creating the platform to protect public interest whatever the shape of the future? Hardware software as the solution
