Professional Wellness Services for Federal Employees and Veterans
Health Canada provides top-tier Employee Assistance Program (EAP) services to over 97 federal departments and agencies, benefiting a vast client base that includes federal public service employees, RCMP members, Canadian Forces personnel, and veterans. Their holistic approach encompasses specialized organizational services, customized workshops, and off-the-shelf mental health workshops to support workplace wellness and mental health needs effectively.
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Presentation Transcript
Unclassified / Non classifi Health Canada serves the majority of the Government of Canada Health Canada provides Employee Assistance Program (EAP) services to 97 federal departments and agencies Client base of 265,000+ federal public service employees and members of the RCMP, as well as Canadian Forces members (approximately 75,000) and veterans (roughly 300,000) EAP support is also extended to immediate family members Fully accredited and maintains comprehensive quality assurance practices In addition to EAP, offer full suite of organizational services and customized support programs 1
Unclassified / Non classifi Specialized Organizational Services (SOS) Wellness services offered by Employee Assistance Services (EAS) 2
Unclassified / Non classifi About Specialized Organizational Services Professional consulting, coaching and training to meet workplace wellness and mental health needs of employees, managers, and executives of the federal public service Access to a network of highly qualified pre-screened service providers Cost-recovery: Simple one-page agreement - no bidding or procurement process Cost-effective: By leveraging our vast network of mental health professionals and experts - we offer competitive pricing and easy access to our services 3
Unclassified / Non classifi Customized workshops All session content is customizable based on client's needs and adapted to a specified target audience Stress Management, Burnout Prevention, Resiliency Training Change Management, Psychosocial Support for Workplace Transitions Anti-Racism, Unconscious Bias, Civility and Respect in the Workplace And many other topics 4
Unclassified / Non classifi Off-the-Shelf workshops Mental Health Commission The Working Mind Solution-focused, stigma reduction and awareness Transform how participants view mental health and mental illness Acquire tools for managing stress and mental health Mental Health First Aid (MHFA) Equip participants to recognize signs of declining mental well-being Ability to talk about their mental health Learn to apply MHFA techniques and maintain mental well-being Canadian Mental Health Association Shift Your Mind Equip participants with information, tools and habits to manage stress and build resiliency Allow participants to acquire the thinking habits of highly resilient people 5
Unclassified / Non classifi Coaching Services Group Coaching Individual Coaching Open to all levels (employees, supervisors, managers, etc.) Group discussions Collaboration and group sharing One-on-one coaching to develop specific skills or employee wellbeing Coaching includes: Access to certified coaches or providers with prior experience in executive roles in the government Sessions on leadership, change management, interpersonal communication, etc. 6
Unclassified / Non classifi Other workplace support services Grief and loss/Psychosocial support Death/illness of a colleague Imminent job loss Difficult Announcements Health and wellbeing in the workplace Workplace Health Assessments Workplace Restoration Team Building Decompression Program Virtual two-week program for those who have experienced significant operational stress Includes training, group work, and time away to allow for rest, recovery and tending to personal priorities 7
Unclassified / Non classifi SOS Service Delivery Service delivery method On site, virtual and hybrid Lunch and Learn Half-day or full-day sessions Target audience Employees Managers Executives All-staff 8
Unclassified / Non classifi Recent support offered to GC organizations Support during the COVID-19 pandemic and post- pandemic recovery Support related to return to the workplace and hybrid teams Diversity and inclusion services Executive coaching initiatives Response to unforeseen events 9
Unclassified / Non classifi What to expect from SOS? Needs assessments Matching with qualified professionals based on specific client/organizational needs Service proposal One-page service agreement Quality assurance 10
Unclassified / Non classifi Referral to other EAS services lines To ensure your needs and the needs of your employees are met, we offer referrals to other services within Employee Assistance Services: Employee Assistance Program (EAP) Informal Conflict Management Services (ICMS) Harassment and Violence Prevention Unit (HVPU) Psychosocial Response and Extended Counselling (PREC) 11
Unclassified / Non classifi Contact us To request services or for more information, contact SOS: by phone: 1-888-366-8213 by email: info-sos@hc-sc.gc.ca A coordinator will reach out to you within two business days or sooner 12
