Quality Conversations in Assessment and Competency-Based Education

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Explore the importance of quality conversations in assessment, identify key stakeholders, understand competency-based education, and discover leaders in the field. Learn about the shared vision to improve online education quality and the tools available. Follow WGU's path to quality assessment and understand the roles of key stakeholders in universities.

  • Quality Conversations
  • Assessment
  • Competency-Based Education
  • Online Education
  • Stakeholders

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  1. QUALITY CONVERSATIONS IN ASSESSMENT Shelley Ragland, PhD

  2. SESSION OBJECTIVES Identify key stakeholders in the assessment quality conversation Determine appropriate and meaningful quality metrics Understand the cyclical nature of quality conversations 2

  3. COMPETENCY-BASED EDUCATION CBE allows students to advance based on their ability to master a skill or competency at their own pace regardless of environment (Educause) Educause WGU: a competency-based, student-focused, online, nonprofit university WGU 3

  4. LEADERS IN CBE When WGU was founded in the late 1990s, it represented the first higher education institution to award degrees based solely on competencies. CBE programs now firmly established: Alverno College Capella University* Excelsior College* Lipscomb University* Southern New Hampshire University Measuring Mastery, 2015 4

  5. SHARED VISION To promote and improve the quality of online education and student learning through: 1. Development of research-supported, best practice-based quality standards and appropriate evaluation tools and procedures. 2. Recognition as experts in online education quality assurance and evaluation. 3. Fostering institutional acceptance and integration of QM standards and processes into organizational improvement efforts focused on improving the quality of online education. 4. Provision of faculty development training in the use of QM Rubric(s) and other quality practices to improve the quality of online/blended courses. 5. Provision of quality assurance through the recognition of quality in online education. The QM Mission 5

  6. DIFFERENT TOOLS To promote and improve the quality of online education and student learning through: 1. evaluation tools and procedures 2. QM standards and processes 3. QM Rubric(s) and other quality practices The QM Mission 6

  7. WGUS PATH TO QUALITY Quality Assessment Review 1. Ongoing Process 2. Regular & Routine Occurrence 3. Several Stakeholders 4. Proactive Approach 5. Mini Program Review 7

  8. KEY STAKEHOLDERS WGU Other Universities 1. Responsible for success of program 1. Program Management 2. Responsible for success of students 2. Performance Feedback 3. Responsible for organization metrics 3. Psychometrics 8

  9. NUMBER OF STAKEHOLERS 9

  10. KEY METRICS Pass Rates On-Time-Progress Graduation Rates Awards Recognition Enrollment Employer Satisfaction Alumuni Satisfaction 1. Responsible for success of program 10

  11. KEY METRICS Pass Rates On-Time-Progress Graduation Rates Student Satisfaction Course Evaluations Instructor Feedback Advisor Feedback 2. Responsible for success of students 11

  12. KEY METRICS Pass Rates On-Time-Progress Graduation Rates Large-Scale Assessment Metrics: reliability & validity External Comparisons 3. Responsible for organization metrics 12

  13. CHARACTERISTICS OF QUALITY METRICS Shared Respected Consistent 13

  14. PARTICIPATION GUIDE Break into small groups Make Introductions: Who are you? What do you do at your institution? Why did you come to this session? Determine Roles: Responsible for success of program Responsible for success of students Responsible for organization metrics 14

  15. PARTICIPATION GUIDE Open Your Report What looks good? What looks bad? Which course(s) would you prioritize? Share Your Report with Your Team Which course(s) would you all prioritize? Report to the Larger Group 15

  16. REFERENCES 16

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