Quality Management Programs at WPS Health Solutions

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Explore how Barb Bleiler supports Quality Management Programs at WPS Health Solutions, focusing on Military and Veteran's Health, Government Health Administrators, and Health Insurance. Delve into the definitions of quality, perception vs. reality, and the significance of quality results. Discover the importance of data and numbers in enhancing productivity and analytics for organizational success.

  • Quality Management
  • WPS Health Solutions
  • Data Analytics
  • Barb Bleiler
  • Organizational Success

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  1. DATA AND NUMBERS HOW ARE YOU USING THEM QATC 2017 BARB BLEILER, WPS HEALTH SOLUTIONS

  2. Page 2 May 27, 2025 BARB BLEILER Supporting the Quality Management Programs for WPS Health Solutions 3 divisions: Military and Veteran s Health (MVH), Government Health Administrators (GHA) and Health Insurance (HI) Solution Deployment Leader at WPS Health Solutions Prior Experience Director of Customer Service Manager of Billing & Enrollment, Provider Systems, Client Support Trainer for Operations

  3. What is the definition of Quality in your Organization?

  4. Perception or Reality?

  5. Question: If your quality results are showing consistently 100% - you are successful. Right?

  6. What Numbers Might You Have: Call Data Desktop Analytics Productivity Speech Analytics

  7. Questions?

  8. Thank you for your time. Barb Bleiler (608) 977-6423 Barb.Bleiler@wpsic.com

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