Resolving Staffing Shortages through Evidence-Based Data in a Private Research University
Utilizing evidence-based data to address staffing shortages in a private research university's Disability Services Office. This includes setting goals, conducting comparisons, needs analysis, program evaluation, and stakeholder identification. Data from various sources like annual reports, survey results, and benchmarking with similar institutions is essential for this process.
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Presentation Transcript
GROWTH OF A DS OFFICE IN A PRIVATE RESEARCH UNIVERSITY Linda Sullivan, MA, CAGS 1
THE CONTEXT Four-year private institution in Massachusetts 3 Campuses Medford (main) , Boston, and Grafton Approximately 10,000 students 5,000 undergraduate students Various undergraduate majors & graduate programs This Photo by Unknown Author is licensed under CC BY
HELP! I NEED MORE STAFF University 10-year Student Population Growth 10-year Staff growth Student Accessibility Services 10-year Student Growth 600 568 500 Number of students registered 464 Series4 Undergraduate 400 390 300 Series5 288 270 Graduates 242 223211223 206 205 200 Series6 100 All Students 58 48 35 0 34 0 32 0 26 0 22 0 20 0 19 0 19 0 15 0 0 0 0 Academic Year
USING EVIDENCE BASED DATA TO RESOLVE STAFFING SHORTAGES WHAT INFORMATION IS NEEDED? Identify 1-5 year goals Comparison Analysis Needs Analysis Program Evaluation Identify stakeholders WHAT QUESTIONS NEED ANSWERS? WHERE DO I GET DATA? Where is published information sources? AHEAD data Disability Services Websites IPEDS CAS Standards What information are being tracked? What types of data needed for all analyses? Annual reports from DSO With whom do we benchmark? Student Surveys What other DS offices do we compare with? Where do our students commonly apply? Faculty Surveys What are identified student needs? What are students requesting that currently cannot be provided? Counseling & Mental Health annual usage report
COMPARISON ANALYSIS 20 similar sized institutions 10 NESCAC schools 4 Ivy League Schools 3 DS Offices doing it right Our DS 3 hours to complete data gathering (with interruptions)
OUTCOMES OF NEEDS ANALYSIS AND GOALS OF SENIOR LEADERSHIP REPORT GOALS OF REPORT TO SENIOR LEADERSHIP STUDENT NEEDS ANALYSIS 1.75 Staff serving 464 students (Grad & Undergrad) Internal documentation review The goals of report to provide: Common Accommodations provided: Testing Distraction Reduced Space The current strengths and weaknesses; Testing Extended Time Note taking Alt format production of texts A comparison of the SAS structure and staffing to our peer institutions; Assistive Technology ASL/CART services Academic Counseling Identify gaps, needs, liabilities and opportunities; Residential Life Accommodations Dining Accommodation Plans Classroom Locations Provide recommendations and a plan for growth. Graduate Programs Accommodations Incoming Student needs : 5 hearing impaired 4 visually impaired; 1 Braille Reader
COMMUNICATING THE DATA AND VISION 15-Page Report for Senior Administration Goals Executive Summary Budget Strategic Plan
