Risk Management Practices for Study Abroad Programs

Valencia College: FCIE Survey Risk Management April 19th 2017, 4:26 pm EDT

Q2 - What institution do you represent? What institution do you represent? Pasco-Hernando State College Florida Atlantic University Broward College Florida Gulf Coast University Polk State College Florida Gulf Coast University Valencia College Santa Fe College Broward College University of South Florida Florida State University

Q2 - What institution do you represent? What institution do you represent? Valencia College Rollins College UF Santa Fe College Valencia

Q3 - How many people work in your study abroad department? How many people work in your study abroad department? 2 (1 faculty and 1 administrator) 5 (3 full time; 2 part time) 2 one full time dedicated position supported by Office Manager and Director, a part time student peer adviser during fall and spring terms 1 1 3 1 1 20 26

Q3 - How many people work in your study abroad department? How many people work in your study abroad department? 5: Robyn Brighton, Kara Parsons, Vannia Ruiz, Lisandra Jimenez, and Joanna Branham 4 12 1 10

Q4 - What measures do you take to ensure the safety of your students and faculty when they travel abroad? (Check all that apply) # Answer % Count 1 The college requires students to purchase (or provides) additional insurance. 70.59% 12 2 The college uses an outside provider to plan trips. 52.94% 9 3 The college requires all program leaders to attend a training prior to leading a trip. 76.47% 13 4 The college requires the Study Abroad office to verify that the location is not on the the Department of State's website for travel warnings. 82.35% 14

Q4 - What measures do you take to ensure the safety of your students and faculty when they travel abroad? (Check all that apply) # Answer % Count 5 The college requires student orientation before travel. 88.24% 15 6 The college has an emergency plan for different situations that might emerge, 70.59% 12 7 The college provides a phone to every program leader. 47.06% 8 8 The college maintains a "call tree" in case of an emergency. 70.59% 12 9 The college maintains a risk management matrix. 41.18% 7

Q4 - What measures do you take to ensure the safety of your students and faculty when they travel abroad? (Check all that apply) # Answer % Count 10 The college works with an internal/external organization to provide risk management. 41.18% 7 11 Other 35.29% 6 Total 100% 17

Q4 - What measures do you take to ensure the safety of your students and faculty when they travel abroad? (Check all that apply) Other We enrolled study abroard participants in the U.S. Department of State Smart Traveler Enrollment Program Recommends STEP registration our current travel risk and safety processes are in place for students groups traveling abroad but not for individual faculty traveling abroad Provides p-card financial support; alcohol prohibition abroad; student waivers for trio extensions; deals with providers and tries to negotiate risky issues when they arise; risk assessment with lawyers; constant contact between SAGE and leaders; etc etc etc The University has purchased blanket coverage for all travelers; we have 2 FTE International Health and Safety Officers;Sometimes we use outside providers and sometimes we do it ourself, we require phones that can make and receive calls without wifi but must be budgeted - we dont buy one; we have a standing 24/7 international Assistance Line with prescribed procedures for communication during an incident; and a lot more.... They have fun!

Q5 - What other thoughts do you have about ensuring safety to faculty and students when they travel abroad? What other thoughts do you have about ensuring safety to faculty and studen... It is important to keep students informed about possible risks by providing them information tools . Broward College registers all study abroad student in the Department of State STEP program and provides students with useful links during pre-departure orientation. providing travelers with health insurance and emergency contact card to carry with them (wallet size). Periodic phone, text or email "check-ins" while traveling, require two leaders (the instructing faculty(s) and/or administrator) for all faculty led study abroad trips Perhaps overly concerned with safety in our litigious culture. Would like to see relaxstion of dafety protocols like drinking, etc. We have a policy requireing ALL students traveling internationally plus any faculty or staff with them to register their travel with Ed Abroad Office regardless of whether it is for credit or not, regardless of funding, including to conferences, student organizations, etc. Call me to chat if you want - Ben 813-974-3724 I've assisted on one trip (China). Despite all of our efforts to warn students to be ON TIME to avoid getting lost, there is always 1 We do look at State Dept. alerts and warnings but do not have a blanket policy.

Q5 - What other thoughts do you have about ensuring safety to faculty and students when they travel abroad? What other thoughts do you have about ensuring safety to faculty and studen... It's all fun and games until someone gets hurt...