SCSS - COMPANY PROFILE
Our company, Shopping Center Solutions Serbia doo (SCSS), is an international consultancy service provider in Real Estate, offering high-quality services by experienced professionals. We cover all aspects of real estate consulting, investment development, and management for individual and large real estate portfolios. With a unique blend of local and international experience, SCSS operates across Serbia and surrounding countries with a focus on maximizing real estate value for clients in both public and private sectors. Our services range from property management to development and project management, consultancy, facility management, and more.
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Presentation Transcript
SCSS - COMPANY PROFILE In today s complex and ever-changing world, our clients want to see results that make a difference. From the inception of a project through to completion and beyond, we help to deliver the outcomes that matter to you, with services covering the full spectrum of consultancy, project delivery and post-project operations. SCSS | Results that make a difference 1
CONTENT ABOUT US OUR SERVICES OUR CLIENTS SERVICES BREAKDOWN: Property Management Development & Project Management Facility Management SCSS | Results that make a difference 2
ABOUT US Shopping Center Solutions Serbia doo (SCSS) is a international company providing consultancy services in the Real Estate field. Our company provides a full range of high quality services with the help of a team of experienced professionals. It covers all aspects of transactions, investments and management of individual and broad portfolio of real estate. We provide services to individual clients and organizations in the public and private sectors to maximize real estate value. The company has a unique combination of local and international experience. SCSS covers all aspects of real estate consulting, investment development and management, for both individual real estate and large real estate portfolios. We emphasize that we have the largest network of associates (experts in several fields) in the domestic market. SCSS, with its expert team, covers the entire territory of the Republic of Serbia as well as the surrounding countries, which complements our operations with local experience and local market knowledge. We have all the necessary domestic licenses as well as the MRICS (Royal Institution of Chartered Surveyors) license, which enables us to do business in the surrounding countries as well. SCSS | Results that make a difference 3
OUR SERVICES Facility Management Consultancy Management Consultant Management Designer Management Legal Management, etc. Operational Management Operational Budget Planning , Estimating and Evaluation Engineer Management, etc. Implementation Management: Subcontractor Management Artisan Management, etc. Property Management Planning of Tenant Mix and categories Budget monitoring and reporting Coordination of tenant entrance in RE Leasing and customer relationship management Issuing of invoices, billing and management of assets security deposits Management of technical operations Co-ordination of tenants Marketing, commercialization and public relations Business Planning and reporting Development Management & Project Management Programme strategy and set-up - setting up for success Programme management Cost and commercial management Project management Procurement Safety, health and quality Controls and performance Technology and data Advisory - providing independent advice to help make your business and investments a success. Expert opinion Project and permits management (transferred parcel, maximizing profitability, etc.) Financial monitoring (Lender's supervision) Defining the project task as required by the investor SCSS | Results that make a difference 4
OUR CLIENTS SCSS as Leader in Real Estate sector, we have worked with other Leaders in different sectors. Some of our clients are: U E SC, SC BIG CEE, Plaza Centers, SC Forum Ni , Hotel Metropol, PFB Properties-hotel Marriott, SC Idea, Fashion company, Sportina group, EKO YU, Jugopetrol AD, Verano Motors, MK Group , MPC Holding, RK Pioneer, Lamda Development, Veropoulos, NCA Invesment Group, Delta Group, Djerdap, BN Bos, Lasta, Mitsides Point, Fresenius Medical Care, Grand Casino, Kryogas, Isomat, Phiwa, Roma Company, Univest CO and many others . SCSS | Results that make a difference 5
SERVICES BREAKDOWN Property Management General management of the RE and coordination of all internal and external service providers, third parties, tenants, and city administrations Leasing Services-the establishment of a medium-term or long-term lease strategy, negotiations with tenants, drafting of the pre-contracts, drafting and execution of contracts, monitoring the entire process until the opening of the RE, and monitoring of the tenants ' business. Commercialization Services-commercialization focuses on maximizing other revenues such as renting inner and external advertising space, billboards, promotional newsstands, sponsorships, and other promotional events Marketing Services-elaboration of marketing plan in accordance with international standards but in accordance with local demographic, coordination of marketing agencies and all third parties, organization 4-5 major events annually, as well as small promotional activities in order to maintain the momentum and attendance of the RE in all periods of the year Invoicing and billing-ensuring successful billing through credit analysis of potential tenants and determining adequate security instruments, maintenance of rents and fees for Service charge, Marketing and other expenses. Also, defining turnover rent (part of the lease as a sales percentage), tracking sales, sending invoices, carrying out billing and monitoring of late receivables Technical operations-identifying needs for maintenance, repairs, and investment maintenance, coordination of third parties and technical teams, monitoring of maintenance costs and investments, monitoring of the Facility Management team Reporting-monthly reporting includes an overview of: leasing status, billing, commercialization, marketing and technical operations. Quarterly reports include a strategic overview of the project, market competitiveness and financial indicators of business SCSS | Results that make a difference 6
SERVICES BREAKDOWN Development & Project Management Feasibility phase Negotiations with banks regarding project financing Technical-Urbanism due diligence Drafting of the project's initial budget Drafting of the business plan Coordination of the project of ideal solution according to the needs of investors Pre-construction phase Completing the negotiations with banks in terms of project organization and reporting Preparation of tender documentation and organization of project structure Establishment of the reporting and approval process Coordination and management of AG project (analysis and selection of responsible designers, supervision, etc.) Coordination of obtaining a construction permit Construction of building Selection of contractors and administration of contracts with contractors Coordination of the entire technical team and monitoring of construction Establishment of control and approval of situations Selection of teams for civil oversight and cost control Regular budget monitoring and reporting to the Bank and Investor Coordination of the tenant's entry into the RE in the phase of the equipping and handover Development Management services include all project management activities until the completion of construction and opening of the project SCSS | Results that make a difference 7
SERVICES BREAKDOWN Facility Management Consultancy Management Consultant Management : Planning and Coordination of Project Consultant's in order to achieve Project s goals. Designer Management: Planning and Coordination of Project Designers in order to achieve Legislation norms and Owners request, primarily to optimize future maintenance and running costs. Legal Management: Coordination of Legal team and norms in order maintain occupancy permit. Operational Management Operational Budget Planning , Estimation and Evaluation: Planning , Coordination and Forming Operational Budget, in order to maximize project profitability while maintaining required quality level. Resource management and allocation: Planning most profitable mix of resources in order to keep and maintain Operational Budget Change Management: Planning and Management of changes mainly to prevent undisclosed errors and omissions (construction deficiencies) from regular building maintenance. Risk Management: Identifying and Managing Risks Implementation Management Subcontractors Management: Management and Coordination of assigned Subcontractors in order to stay on Budget and Schedule. Other services to assure Facility runs according to plan as follows: Performance measurement Space measures and audits Occupancy costing Asset registers/databases Maintenance systems Conditions surveys Energy audits and management Project and service procurement Commissioning management SCSS | Results that make a difference 8
