Security at the Palm of Your Hand - Ensuring Customer Identity Protection and Safety

Security at the Palm of Your Hand - Ensuring Customer Identity Protection and Safety
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Providing a security system that ensures customer identity protection, reduces fraud and company financial loss, and guarantees customer safety through the installation of Vein Identification (VID) scanners. The security plan includes steps to install VID scanners, train staff, record customer vein patterns, and implement VIDs for enhanced security. VIDs work by contactlessly detecting the veins in one's hand, generating an infra-red image, and converting it into an image that can be stored for future use.

  • Security system
  • Customer protection
  • Vein Identification
  • Fraud reduction
  • Customer safety

Uploaded on Mar 09, 2025 | 0 Views


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  1. SECURITY AT THE PALM OF YOUR HAND Oscar Corona Jay Ochreiter Marlaina Schroeder

  2. MISSION STATEMENT Providing a security system that: ENSURES customer identity protection REDUCES fraud and company financial loss GUARANTEES customer safety http://www.google.com/imgres?q=vein+scanners&um=1&hl=en&biw=1920&bih=1003&tbm=isch&tbnid=3U1Rw5HhqV C1PM:&imgrefurl=http://www.engadget.com/2005/06/28/hitachi-finger-scanner-opens-a-new-vein-in-biometrics

  3. SECURITY PLAN STEP 1: INSTALL PALM SAFETY Packages start at 5 stations All stations have a VID (Vein Identification) Stations work like an ATM but instead of sliding a card, you scan your hand http://www.google.com/imgres?q=vein+scanners&um=1&hl=en&biw=1920&bih=1003&tbm=isch&tbnid=jm- wlJ5R1Ap1oM:&imgrefurl=http://science.howstuffworks.com/biometrics5.htm&docid=QxxnGPbsaO67BM&w=400&h=423& ei=uYotTvvrIubiiAKroZGwAg&zoom

  4. SECURITY PLAN STEP 1I: TRAIN STAFF Each location should send three bank employees to training Staff will learn how to: oIDENTIFY security breaches oHANDLE security breaches oHELP customers to use the VIDs effectively

  5. SECURITY PLAN STEP 1II: RECORD CUSTOMER VEIN PATTERNS Each location should have counters to convert files from ATM to VID (6 months) Ensure customer satisfaction by efficiently converting files Tell customers of the new security system! send e-mails, mail information packets, and post fliers

  6. SECURITY PLAN STEP IV: IMPLEMENT VIDs Enjoy the security of: SECURITY AT THE PALM OF YOUR HAND

  7. How Do VIDs Work? You hold your hand over a VID scanner The VID scanner is contactless detection of the veins in your hand Generates an infra-red image Converts infra-red image into an image that can be archived for later use http://www.google.com/imgres?q=vein+scanners&um=1&hl=en&biw=1920&bih=1003&tbm=isch&tbnid=zylTiliN9A0xIM:&imgrefurl=http://bo dygeeks.com/2011/04/forget-fingerprint-scanners-this-new-device-scans-your-veins-to-identify-you/&docid=6kMircg14nHjqM&w=300&h

  8. How Do VIDs Compare Scans? Takes the snapshot of customer palm veins Converts the snapshot into an algorithm The algorithm is compared to the archived data If the algorithm matches the stored data the customer is granted access to files and accounts http://www.google.com/imgres?q=vein+scanners&um=1&hl=en&tbm=isch&tbnid=mSLdcOFhDUmpeM:&imgrefurl=http://www.everythingus b.com/fujitsu-palmsecure-16080.html&docid=uvGkjU45JBx1WM&w=400&h=271&ei=uYotTvvrIubiiAKroZGwAg&zoom=1&iact

  9. How Accurate are VIDs? Technology VID Fingerprint Iris Voice False Acceptance .00008% 1-2% .0001-.94% 2% False Rejection Rate .01% 3% .99-.2% 10% False Acceptance Rate: Rate at which someone other than the customer is falsely accepted False Rejection Rate: Rate at which the customer is falsely rejected

  10. How Unique are Vein Patterns? An individual s vein patterns are considered more unique than fingerprints A person s left-hand vein pattern is even different from their own right-hand vein pattern http://www.google.com/imgres?q=vein+scanners&um=1&hl=en&tbm=isch&tbnid=YGUy- fYQ6NVNWM:&imgrefurl=http://www.freedomsphoenix.com/News/088396-2011-04-22-fujitsu-incorporating-biometric-palm-vein-scanner- into

  11. Already A Success! Using VIDs, a major west coast bank has already benefited from our services by: oREDUCING their identity theft by 84% oINCREASING number of new customers by 15% oINCREASING company profits by 9% oIMPROVING overall customer satisfaction

  12. Can You Beat the System? There are always glitches and loop-holes in every system There are a small percentage of false positives in VIDs There are also small percentages of false negatives TO COUNTERACT THESE POSSIBILITIES THERE ARE RANDOM CHECKS THAT NEED TO OCCUR!

  13. How Private are the Archives? The archived records are always confidential and property of the organization VIDs are less invasive than DNA identification VID images are only viewed by customers (employees do not have access to files) http://www.google.com/imgres?q=vein+scan&um=1&hl=en&biw=1920&bih=1003&tbm=isch&tbnid=U7QslLGMemC1zM:&imgrefurl=http://gizmodo.com/ 5027807/business-schools-getting-serious-about-gmat-fraud-with-palm- scans&docid=YEbo1FAyixRStM&w=250&h=337&ei=94stTsXnLsXXiALMwuCwAg&zoom

  14. Final Thoughts VIDs have been successfully implemented in many other countries VID use has lowered fraud rates and financial loss of every company it has partnered with VID eliminates the need for ATMs, ATM cards and pin numbers VID have high accuracy ratings VIDs are contactless which lessen the exposure of customers to microbes

  15. Sources http://www.scribd.com/doc/36285231/Biometric-Devices-Overview http://www.fujitsu.com/th/en/news/archives/2008/news_fujitsu_palm_08en.html http://dsc.discovery.com/news/2008/08/18/vein-scan-identity.html http://www.newworldorderreport.com/News/tabid/266/ID/4478/Biometric-ATM-gives- cash-via-finger-vein-scan.aspx http://tomorrowinnovations.com/?p=207 http://www.ehow.com/list_7197771_biometric-access-programs.html

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