Shared Services and Collaborative Governance in West Suffolk
West Suffolk councils operate as two separate entities with common goals, managed by a Chief Executive Ian Gallin. The strategic approach involves principles of shared services, collaboration, and integrated systems to achieve financial sustainability and service efficiency. The emphasis is on outcomes, cultural shift, member involvement, and investing in opportunities while respecting individual sovereignty. The organization's structure, vision, values, and financial strategies are aligned to ensure effective delivery and cost-sharing mechanisms. Through a unified workforce model, aligned processes, and strategic planning, the councils demonstrate a harmonious approach towards achieving sustainable growth and community well-being.
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Presentation Transcript
Shared Services Ian Gallin, Chief Executive
West Suffolk councils Two separate councils with separate identities individual and shared pressures common goals and a shared will to manage the financial challenges
Principles of sharing services Focus on outcomes Shift in organisational culture Involvement by members Investment into the opportunities Letting go of organisational boundaries but respecting individual sovereignty
Starting at the top West Suffolk LT and SMT Chief Executive, two directors and six heads of service 21 service managers Single staff structure delivering 3.5 million year-on-year savings
Members working together Shared Services Steering Group Project direction and detailed overview Cabinet Joint Cabinet Planning Aligned portfolio holder responsibilities Joint portfolio holder for Housing Overview and Scrutiny Joint meetings for annual report, strategic plan and housing strategy
Vision and values West Suffolk Strategic Plan Families and communities, economic growth and housing Families and Communities Strategy Six Point Plan for growth Housing Strategy Rolling programme to align strategies and policies
The finances Medium Term Financial Strategy Cost sharing model Procurement Strategy Financial Procedure Rules and Contract Procedure Rules
Working for one organisation Pay structure Terms and conditions Performance review scheme Job families Business partner model
Aligned systems and processes Business Process Re-engineering (BPR) Customer Access Target Operating Model Digital by default System integration
Aligned systems and processes @westsuffolk.gov.uk www.westsuffolk.gov.uk Financial management system Customer Contact Platform MiHR Modern.gov IDOX Uniform And many more
