Signal Quality Tool Guide: Proper Setup and Testing Procedures
Learn how to effectively use the Signal Quality Tool for account information input, port connections, running necessary tests, and ensuring proper syncing for accurate reporting. This comprehensive guide covers everything you need to know for efficient signal quality assessments in your work.
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Presentation Transcript
SIGNAL QUALITY TOOL How to Video Account number Which port to which lines Which jobs require SQT checks Proper Syncing
SIGNAL QUALITY TOOL HOW TO VIDEO
SIGNAL QUALITY TOOL: ACCOUNT INFORMATION Input of the proper information is vital to collecting data from the Signal Quality Tool. The Viavi Meter text asks for a Work order # in reality the account number is what is required for proper reporting. Do NOT enter a work order number Do Not enter the first portion location code for your region or state (in Phx it is 436, other markets are their 3-digit number) Do not enter address, test, or any other form of information other than account number
SIGNAL QUALITY TOOL: PROPER PORTS AND DIRECTION As shown in the video and on the Viavi Meter, it is important that we attach Port 1 and Port 2 in the proper directions and locations. Tap: Port1is attached to the Tap, Port 2 is attached to the Drop Ground block: Port 1 is attached to drop, Port 2 is attached to Ground block to house. CPE: Port 1 is attached to the outlet, Port 2 is NOT connected anywhere.
SIGNAL QUALITY TOOL: JOBS TO RUN TESTS Two checks: Tap and CPE - All Trouble calls and installs 12 pts and over (this includes drive time) Two Checks: Ground block and CPE DCV One check: Tap only DTV Exceptions to this: SRO s and any Fiber or CHL Jobs where RF is NOT present. As shown in the video at MDU s, the Tap and Ground block are the same location but will require the technician to change location on the meter.
SIGNAL QUALITY TOOL: SYNCING METER Signal Quality Tool reporting requires we sync daily. While it is stated to sync within two days this doesn t necessarily work out to be a true 2 days due to time differences in Atlanta. Example: Tech does SQT at account on Jan 12th8:30 am Tech syncs meter on Jan 14that 8am This would be less than 48 hours but the reporting ran at 3am our time 5 am Atlanta on the 14th. That reporting would have missed the tech in the example. SYNC DAILY!
SIGNAL QUALITY TOOL Questions
