Solving Conflicts in Erasmus+ EPIC Project
Learn about conflict resolution in the Erasmus+ project EPIC, understanding the causes, behaviors, and solutions for conflicts. Discover the importance of prevention, spotting conflicts early, and dealing with personal conflict behaviors effectively to maintain a harmonious group dynamic.
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Presentation Transcript
Erasmus+ Strategic Partnership EPIC Project Conflicts solving WHAT? WHY? HOW? WHAT? Behaviour exhibited by one (or more) person(s) which bothers another (or other) person(s) and/or prevents them from doing something they would like to do. WHY? Disagreement, bad chemistry , fight about power, lack of respect, cultural insensitivity e.g.. HOW? It is easy to start a conflict but it might be hard to solve it satisfactorily!.
Preventing Conflicts Prevention is better than cure - also when it concerns conflicts in a group!! Remember that the sooner a conflict is identified and handled, the less dramatic it is. Prevention of conflicts builds on mutual understanding and respect for diversity. 8/24/2025 2
Preventing Conflicts Conflicts are best prevented by: Knowing and understanding expectations, opinions and feelings. Agreeing on rules, roles and relations in the group, (co- operation agreement) Evaluating your group co-operation regularly. 8/24/2025 3
A good advice to remember !! Be towards others as you wish them to be towards you!! 8/24/2025 4
Conflict behaviour and conflict solving 1. How to spot a conflict 2. Personal conflict behaviour 3. Conflict solving 4. Consequences of conflicts 8/24/2025 5
How to spot a conflict Very loud discussion in stead of dialogue nobody is trying to understand each other Very long arguing but no decisions Goes for the man not for the ball Postulate in stead of reasoning Formation of cliques Talk about people behind their backs REMEMBER: Deal with conflicts, the sooner the better !!! 8/24/2025 6
Personal conflict behaviour Profile Avoidance drawing Adjusting smooth things out Win/loose forcing Characteristic individual behaviour Avoid, deny, ignore, turn away. Forthcoming, abandon personal goals, relations to others is more important. Dominating, aggressive, want to win, demonstrates power. Compromising do compromises All shall gain something there is different ways to do things, compromises. Acceptance of conflicts. Everybody's needs are legitimate and important. Respect for personal relations. Make allowances Problem solving confronting 8/24/2025 7
What kind of person are you? Profile A: Avoidance drawing B: Adjusting smooth things out C: Win/loose forcing Characteristic individual behaviour Avoid, deny, ignore, turn away. Forthcoming, abandon personal goals, relations to others is more important. Dominating, aggressive, want to win, demonstrates power. D: Compromising do compromises All shall gain something there is different ways to do things, compromises. Acceptance of conflicts. Everybody's needs are legitimate and important. Respect for personal relations. Make allowances E: Problem solving confronting 8/24/2025 8
One way to solve a conflict Those involved in the conflict tell How they have experienced the situation How they have contributed to creating the problem How they can contribute to a solution Mediator and persons involved participate in the development of possible solutions. The group agrees upon trying one of the solutions and the mediator writes down the agreement. Everyone evaluates the process and states whether they are satisfied with the solution. 8/24/2025 9
Conflicts negative or positive ? A conflict can be destructive, but it can also bring forward different sides of a case Enhance creativity and stimulate learning. Also, a satisfactorily solved conflict is likely to Create better co-operation, more trust and deeper friendships, and Improve the ability to handle conflicts in the future both in the group and in a later job situation. It is not the conflict itself, but the lack of ability and will to solve it, that creates problems. 8/24/2025 10
