Southern California Edison Energy Assistance Programs Update 2017
Get the latest updates on Southern California Edison's Energy Savings Assistance (ESA) and California Alternate Rates for Energy (CARE) programs, including enrollment, penetration rates, expenditures, and program developments. Explore the impact on eligible customers and the successful initiatives undertaken by SCE in 2016-2017.
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SM Southern California Edison ESA and CARE Enrollment, Penetration, and Expenditure Update March 15, 2017 SOUTHERN CALIFORNIA EDISON
SM Southern California Edison CARE Program CARE Enrollment, Penetration, and Expenditures Estimated Eligible Customers Customers Enrolled Penetration Rate % of Year Expenditures Discounts Authorized 2016 Year-End 1,235,755 1,520,058 81.3% $ 6,012,799 81% $348,951,329 2015 Year-End 1,281,620 1,499,342 85.5% $4,292,232 61% $372,573,533 SOUTHERN CALIFORNIA EDISON
SM Southern California Edison ESA Program Number of Homes Treated and Program Expenditures % of Goal % of Year Homes Treated Goal Expenditures Authorized 2017 Year (Current) 9,370 54,509 17% N/A N/A 2016 Year End 41,070 87,389 47% $56,855,018 78% 2015 Year End 54,127 87,389 62% $51,331,186 71% Notes: SCE enrolled 77,025 customers during PY 2015 74,026 customers during PY 2016 74,026 customers in PY2017 SOUTHERN CALIFORNIA EDISON
SM Southern California Edison ESA Program Year-End Expenditures and Unspent Funds Amount Authorized 2016 Total Unspent Funds 2009 - 2016 Expenses 2016 Unspent Funds in 2016 Unspent Funds 2009 - 2015 $56,855,018 $70,146,377 $15,881,612 $110,748,800 $124,040,159* * Does not include interest SOUTHERN CALIFORNIA EDISON
SM Southern California Edison ESA Intensified Efforts for Aliso Canyon Emergency 2016 2017 Homes Treated: 9,286 4,608 kWh saved: 3,350,000 923,000 kW saved: 467 145 SOUTHERN CALIFORNIA EDISON
SM Southern California Edison The Good News ESA and CARE final decision Increase in CARE penetration (85% Jan 2017) Email Option for CARE letters implemented SCE.COM/ESAP has been updated for mobile versioning SOUTHERN CALIFORNIA EDISON
SM Southern California Edison Positive Program Development Elimination of the Go Back and 3MM Rules Certainty of Program Cycle and budgets On April 3rd capability for joint enrollments will be added to ESA Mobile Successful migration of Enrollment and Assessment training to service providers SOUTHERN CALIFORNIA EDISON
SM Southern California Edison Areas Requiring Improvement Decision clarifications from Petition for Modification Increase agency adoption rate of new technology SOUTHERN CALIFORNIA EDISON
SM Southern California Edison Tribal Update SCE completed ESAP services for the Chemehuevi Tribe in 2016 SCE held preliminary meeting with Tule River Tribal Housing Department Expect to conduct planning meetings during the 2nd quarter of 2017 Federally Recognized Tribes in SCE s Service Territory (13) Next 5 Tribes identified as next candidates for ESAP services Benton Paiute Tribe Bishop Paiute Tribe Bridgeport Paiute Indian Colony Death Valley Timbisha Shoshone Tribe Tule River Indian Tribe SOUTHERN CALIFORNIA EDISON
SM D. 16-11-022 LIOB Compliance Items Tracking of customers who elect to opt-in to a new DR, TOU, or Critical Peak Pricing (CPP) program, and reporting of that information in the utilities ESA Program annual reports, and in quarterly reports to the LIOB providing ESA updates. (pg. 54) Report number of visits that are "first touch" versus go-backs (pg. 69) The IOUs shall report quarterly to the LIOB on Multi-Family common area measure participation, program spending, and provide an analysis of treatment results including, but not limited, to energy and water/energy nexus savings (pg. 194) Report the progress of deploying the ESA Program to multi-family buildings, and recommendations for program adjustments to accomplish the objectives of the ESA statute, this Decision, and this Commission (pg. 209). Report tribal consultations and updates to the willingness to participate factor (pg. 280). IOUS should track costs from My Energy/My Account upgrades in a separate subaccount, to identify all of the programs or initiatives that will be able to benefit from them, and to coordinate with the relevant proceedings so that the relevant costs can be considered in those proceedings cost-effectiveness decision-making. The IOUs should report findings to the LIOB (pg. 320). Report fund shifting in the same manner in the 2012-2014 budget cycle in the new budget cycle. Quarterly reports to the LIOB should identify primary drivers for underspending and make recommendations to achieve program objectives (pg. 360-362). SOUTHERN CALIFORNIA EDISON
SM CHANGES: 2016 Activities and Trends HEAP/LIHEAP Application Assistance Enrolled in Energy Assistance Fund (SCE only with this service) Service Provided - Needs Assistance (295 cases) Energy Savings Assistance Program Set Up Payment Extension Medical Baseline Application Assistance Set Up Payment Plan Assist with Changes to Account Set Up New Account Assisted with Reconnection Set Up 3rd Party Notification Assisted High Energy User with Document Submission 0 20 40 60 80 100 120 140 160 180 200 Note: CHANGES CBOs in SCE s service area served eight languages for Needs Assistance: Cambodian, Cantonese, English, Korean, Mandarin, Spanish, Tagalog, Vietnamese. Data Source: California Public Utilities Commission, CHANGES Monthly Report. May 2016 (Pilot) and December 2016 (Permanent) Southern California Edison 11 SOUTHERN CALIFORNIA EDISON
SM CHANGES: 2016 Activities and Trends Set Up Payment Plan Stop Disconnection Actions Taken - Dispute Resolution (10 cases) Bill Adjustment Consumer Education Only Set Up Payment Extension 0 1 2 3 CARE/FERA and Other Programs Understanding Your Bill Safety Consumer Education Workshops (5895 attendees) Level Pay Plan Avoiding Disconnection Energy Conservation High Energy Use Gas Aggregation 0 250 500 750 1000 1250 1500 1750 2000 Note: CHANGES CBOs in SCE s service area served ten languages for Dispute Resolution and Consumer Education Workshops: Armenian, Cantonese, English, Indonesian, Japanese, Korean, Mandarin, Spanish, Tagalog, Vietnamese. Data Source: California Public Utilities Commission, CHANGES Monthly Report. May 2016 (Pilot) and December 2016 (Permanent) Southern California Edison 12 SOUTHERN CALIFORNIA EDISON
SM Southern California Edison PY 2017 Goals, Plans, and Progress Item Date Completed/To be Completed GTSR Advice Letter December 2016 Cost-Effectiveness Working Group Plan January 2017 Energy Education Workshop March 2017 Mid-Cycle Working Group Kick-off Meeting March 2017 Conforming Advice Letter April 2017 SOUTHERN CALIFORNIA EDISON
SM Southern California Edison Contact Information CARE Program: Rosie Casillas, Manager (626) 302-0715 rosie.casillas@sce.com ESA Program: Roberto Del Real, Manager (626) 302-0720 roberto.delreal@sce.com Regulatory: Sheila Lee (626) 302-5762 sheila.lee@sce.com SOUTHERN CALIFORNIA EDISON
