Southern California Edison Program Enrollment and Expenditure Update
Stay updated on Southern California Edison's ESA and CARE enrollment, penetration rates, and expenditure trends. Learn about the CARE Program customer statistics, ESA Program homes treated, and budget details. Discover insights on unspent funds, program developments, and positive initiatives by SCE.
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Presentation Transcript
SM Southern California Edison ESA and CARE Enrollment, Penetration, and Expenditure Update September 22, 2016 SOUTHERN CALIFORNIA EDISON
Southern California Edison CARE Program CARE Enrollment, Penetration, and Expenditures Estimated Eligible Customers Customers Enrolled Penetration Rate % of Year Expenditures Discounts Authorized 2016 Thru August 1,267,287* 1,520,058 83.4% $ 3,376,130 47% $234,146,948 2015 Year-End 1,281,620 1,499,342 85.5% $4,292,232 61% $372,573,533 2014 Year-End 1,499,830 87.4% $5,094,434 73% $386,148,028 1,311,210 * From July report. August numbers were not available when presentation was submitted
Southern California Edison ESA Program Number of Homes Treated and Program Expenditures % of Goal % of Year Homes Treated Goal Expenditures Authorized 2016 August 27,362 87,389 31% $32,146,351 44% 2015 Year End 54,127 87,389 62% $51,331,186 71% 2014 Year End 76,983 87,389 88% $55,886,233 77% Notes: SCE enrolled 80,910 customers during PY2014 - 77,025 customers during PY 2015 - 39,337 thru August 2016
Southern California Edison ESA Program Projected Year-End Expenditures and Unspent Funds Amount Authorized 2016 Total Unspent Funds 2009 - 2016 Expenses 2016 Unspent Funds in 2016 Unspent Funds 2009 - 2015 $58,189,304 $72,736,630 $14,547,326 $110,748,800 $125,296,126 Total Unspent 2009 - 2015 Unspent as Percent Of Authorized 2009 - 2015 2009 - 2015 Explanation Measures $89,745,983 22% SCE underspent in all years except 2010. Reasons for underspending include: Nearly doubling budget in 2009 requiring workforce expansion Meeting homes treated goal in 2011 while underspending by $13 million 2012 month-to-month bridge period created great program uncertainty In 2013 through 2015 factors include customer unwillingness and the Modified Three Measure Minimum Rule Local & Statewide Marketing $4,459,601 60% Regulatory Compliance $1,184,692 33% General Administration $11,238,226 35% CPUC Energy Division $326,039 61% Other $3,794,260 29% Total $110,748,800 24% Notes: The authorized ESA budgets for 2009 2016 total approximately $544 million Other includes Training, Inspections, Studies, Pilots. Measures include Enrollment and In-home education
Southern California Edison The Good News Aliso Canyon Decision Serviced Chemehuevi Tribal Nation New Technology Improvements Consistent Marketing Efforts 19
Southern California Edison Positive Program Development Removal of 3MM and Go Back for AC has resulted in a significant increase in program enrollment opportunities Replicate and Refine lessons learned from the Chemehuevi project New technology in ESA Mobile website shortens invoice cycle and reduces data entry error rates SCE s marketing strategies have proven to be effective and provide a steady stream of work, minimizing contractor workforce fluctuations 19
Southern California Edison Areas Requiring Improvement Difficult to operate two programs Gain Tribal Communities trust Too good to be true Been disappointed by other programs Increase agency adoption rate of new technology Contractors facing difficulties in ramping up to meet new workload; need to shorten cycle time from initial customer contact to enrollment 19
Southern California Edison Contacts CARE Program Rosie Casillas, Manager (626) 302-0715 rosie.casillas@sce.com ESA Program Roberto Del Real, Manager (626) 302-0720 roberto.delreal@sce.com Regulatory Sheila Lee (626) 302-5762 sheila.lee@sce.com
