St. Petersburg Regional Office Veterans Benefits Updates
Stay updated on the latest highlights and achievements from the St. Petersburg Regional Office Veterans Benefits Administration including processing advancements, performance metrics, and outreach efforts. Join us in supporting our veterans through dedicated service and initiatives.
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Presentation Transcript
St. Petersburg Regional Office VETERANS BENEFITS Julianna Boor, Director ADMINISTRATION VETERANS BENEFITS ADMINISTRATION
Veterans Service Center (VSC) Highlights for FYTD St. Petersburg selected as the only remaining Live Nehmer/BWN processing site, November 2022 Selected as a Prototype Automated Decision Support Site (ADS), December 2022 Processed early PACT Act Processing for Terminal Veterans, December 2022 Officially started PACT processing January 3, 2023 PACT Act Job Fair, February 2023 Outreach Efforts
FYTD Performance (Veterans Served- Output) Strong overall consistent results December was challenging due to PACT Training RO currently ranks in the top 15 in the nation (out of 61)
FYTD Performance- Quality Quality started off strong but took a dip in November Robust training plan implemented, lots of newer employees Quality for last two months has been 100 percent
Veterans Service Center (VSC) Were Hiring! PACT Job Fair success! Station FTE Raised to 839 203 hires FTYD
Veterans Service Center (VSC) Outreach Canvassing the state 47 events completed 71 hours 1,112 Veterans Engaged Thank you VSOs!
