Streamlining Workload and Generating Statistics for Disability Service Database at UOW
Enhance efficiency and statistical insights at University of Wollongong's Disability Service through innovative software solutions. Explore key functions, current operations, case management tools, and impactful statistics generated. Witness how 1453 students were serviced in 2014, with a 34.3% referral increase from 2010-2014, and learn about future plans and challenges faced. Dive into the realm of student management systems, collaborative projects, and data-driven decision-making.
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Presentation Transcript
Disability Service Database UOW How to streamline your workload and generate amazing statistics Petria McGoldrick University of Wollongong Pathways 12 Conference 2014
Session Outline Background Current functions Feedback & Challenges Future plans
University of Wollongong UOW 31,464 total student enrolment 12,811 total international students 24,427 students in Australia
UOW Disability Service 1453 students serviced in 2014 34.3% referral increase 2010-2014 56% students with mental health disability
Background Filemaker ProV11 software In-house built UOW Student Management system SMP Auto-generation of student profile Collaborative project
Key features Day to day operational system Information for uni staff Currency of student details and key dates Data collection & reporting Case management tools
Current functions Assets Management Class lists to academics RA (Reasonable Adjustments) document generation and archiving ASSD reimbursement report
Current functions continued Report generation for Exams Team Data collection & reporting E-files and documents Programs Contact Time recording
Case Management tools DLO generated reports Efficient data entry by DLO Expired registrations & RA documents Documentation pending Course completed
Statistics Numerous reports in nominated time periods Referrals Frequency of individual reasonable adjustments Number of subjects supported
Statistics continued International students costs Number & cost of students programs under $500 Referral patterns Disability groupings/faculty/course
User Feedback Improved efficiencies around RA docs Noticeable reduction in exam emergencies DLOs can provide more timely & efficient follow-up
User feedback continued Generation of reports and stats in a timely manner Improved service management for regional campuses Very easy and intuitive to use Quick access to file notes
Challenges Unexpected SMP system changes Integration of SMP upgrades IT priorities Resources Increased service demands
Future plans Stage 2 commences 2015 Casual Support Staff program Matching & recruiting Automatic cost allocation, tracking & reporting Auto generation of student notification emails Enhancement of class lists function
Future plans continued Pop-ups & alerts for staff Exam Team direct access In-built referrals and other templates More date-driven features Assistive Technology enhancements
