Substitution or Interchangeability between Volunteers and Professionals
Definitions of interchangeability and substitution in tasks within organizations, examining the degree to which activities can be taken over by others or displaced. Explore volunteering statistics in the Netherlands, including hours contributed and distribution across different fields. Delve into the shifting perspective on competition and tension in various communities and businesses. Compare tasks performed by volunteers and professionals in different roles, highlighting examples from scouting and IT. Discuss the values and impact of volunteering in welfare and care, distinguishing between familial, voluntary, and professional care relationships.
Download Presentation

Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Substitution or interchangeability between Volunteers vs professionals Joost van Alkemade NOV The Netherlands
Definitions Interchangeability Degree to which tasks and activities performed in an organization could be effectively taken over by others Substitution/displacement Degree to which tasks and activities performed in an organization are displaced to others (i.e. volunteer taking over activities of paid professional and vice versa).
Fact & Figures volunteering in the Netherlands 49% of the population (15+) in different ways Per person an average of 200 hours per year 1 billion volunteering hours Sports 15%, Education 11%, Youth 9%, Healthcare 9%, Culture 5% Just as much women as men; various fields 35-45 years old have the most volunteers, 55+ the most volunteer hours Paired to stages of life: Youths in youth care and sports 35-45 years primary in the school for there children 55+ in healthcare and religion
Shifting perspective MORE COMPETITION AND TENSION state 1960 1980 1950 2020 2000 1900 communities Business / market more civil influence >
Volunteers and professionals The same task INTERCHANGEABLE Task Professional Example: Volunteers in Scouting responsibilities Board CEO/ board of directors Chairman/board in a association Managing Teamleader Campleader scouting 10.000 participants IT Operational work System administrators Homemade member administration software by volunteers National HRMteam and local Group supervisors Human resources HRM All activities are interchangeable except certain authorised competencies (Healthcare)
Volunteering in welfare/care: different values-impact OWN LOGIC & ADDED VALUES Familial care Voluntary care Professional care equivalent relationship Personal relationship Professional expert Core value Recognition Self-worth, Self-deployment Wage incentive Appreciation Life experience Non-formal learning Occupational education Expertise Nearness Solidarity Neutral equitable fair Added values
Tasks & intervention features of volunteering Meaningful relations Contextual enrichment Volunteers are usually experienced as more: - personally involved - informal - equal Volunteers usually offer organizations: - more diversity - bigger network-effect - new ideas / activities - more availability - more long-term relationships with their clients
Set of criteria High risk of undesirable substitution in a volunteer-assisted service delivery organization that belongs to the market or government and where cost savings are particularly relevant to that government or, for example; hospital, museum Low risk of undesirable substitution in a volunteer governed or organized mutual support organization in which cost reductions are directly beneficial for the volunteer itself. Next to the added value perspective self-employment of volunteers could hardly lead to interchangeability and therefore not lead to undesired substitution.
General focus Paid <> Voluntary Supplementary; Two engines in a hybrid car