SunGuide Software Users Group Enhancements
"Explore the latest enhancements proposed by SunGuide Software Users Group to improve event management functionality, including maintenance modes and ownership assignment. Discover how these changes aim to enhance user experience and operational efficiency."
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Presentation Transcript
SSUG 1-21-21 1 SunGuide Software Users Group 1/21/21
SG-5557: Ability to set WWD Sites to Maintenance Mode via SG Tucker Brown SunGuide Software Users Group 01/21/21 2
Proposed Changes TAPCO supports a Maintenance Mode that allows communication with the WWD device but does not produce alerts. There are a number of WWD device types being integrated soon and it has been requested to make this part of SG functionality so it can be used on other WWD devices. 3 SunGuide Software Users Group 01/21/21
QUESTIONS? SunGuide Software Users Group 01/21/21 4
SG-5561: Give permitted users ability to assign active event to a user Tucker Brown SunGuide Software Users Group 01/21/21 5
Enhancement Current Behavior When releasing an event, the event owner is blank (no ownership) This can lead to a failed hand off of the event to another operator. Proposed Change When releasing an event, the user would be able to see the list of active users in the system and select a user to assign ownership of the event. The selected user would be notified by a pop up with a link to the event. Operators without permission would get the release event functionality only. 6 SunGuide Software Users Group 01/21/21
QUESTIONS? SunGuide Software Users Group 01/21/21 7
SG-5195: Confirmation dialogue before taking ownership of an event Tucker Brown SunGuide Software Users Group 01/21/21 8
Enhancement Current Behavior When obtaining ownership of an event, the previous event owner instantly loses the ability to make changes to the event Proposed Change When obtaining ownership of an event, the previous owner will get a pop up notifying them a user is attempting to take ownership and they can confirm or deny the request. After a configured amount of time, if no response is received, the requesting user would get ownership. This would be an optional feature 9 SunGuide Software Users Group 01/21/21
QUESTIONS? SunGuide Software Users Group 01/21/21 10
How to purchase a Learning Curve license Gregory Dudley SunGuide Software Users Group 01/21/21 11
QUESTIONS? SunGuide Software Users Group 01/21/21 12
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