Support and Wellbeing Initiatives for Healthcare Professionals in the South East Region

Menu of Support South East Region February 2024 version 1

Health and Wellbeing Topic Description Dates and Registration link NHS England Looking after you: free confidential coaching and support for the primary care workforce Free confidential coaching and support for the primary care workforce. Workforce Wellbeing. Looking After You england.lookingafteryou@nhs.net Coaching focusing on you and your wellbeing. Looking After You Too You can talk about things likes pressures and Challenges you are facing, how you are thinking and feeling and coping with the demands of your role. Book a coaching session (leadershipacademy.nhs.uk) This coaching for leaders and managers is orientated towards supporting you to develop practical strategies and makes small improvements that enable a healthy working team. Book a coaching session (leadershipacademy.nhs.uk) Looking After Your Team Staff working in primary care can now book a free 2/4 hour virtual away day for up to 8 team members. A highly skilled coach will support to design a session to suit your objectives and to ensure the session focuses on your team needs. Book a coaching session (leadershipacademy.nhs.uk) Looking After Your Team Virtual Away Day This is an opportunity to focus on you and your career. The coaching is designed to support you to take practical steps, take more control over your career direction and proactively advance it. Looking After Your Career Book a coaching session (leadershipacademy.nhs.uk) The facilitated peer wellbeing sessions aim to bring people together with a trained coach to discuss and plan how to improve and maintain wellbeing. Each group will be made up of 6-8 people that will meet fortnightly for 4 weeks. Book a coaching session (leadershipacademy.nhs.uk) Peer wellbeing sessions 2

Modern General Practice Topic Description Date and Registration Links Universal Offers Webinars covering the five key priority offers areas and advice on how to make practical changes and improvements in general practice. 15/02/24 12:30-14:00 Online support sessions' following each webinar where practice and PCN teams can ask and expert for help. Click here for more information on our Universal Offers. National D e m a n d a n d Capacity W e b in a r 1 - 12.30 - 2 p m General Practice Improvement Programme Demand and Capacity modular series Jan March dates available We also have our GettingStarted Guides and PCIC - Primary Care Improvement Connect is our virtual community space to bring about quality improvement (QI) approaches to help you make a meaningful, sustainable change. 05/02/24 12:00 - P L S 12 noon click here 05/02/24 16:00 - P L S 4 p m - click here 06/02/24 12:00 - P L S 12 noon click here 07/02/24 16:00 - P L S 4 p m - click here 08/02/24 12:00 - P L S 12 noon click here 12/02/24 12:00 - P L S 12 noon click here 12/02/24 16:00 - P L S 4 p m - click here 13/02/24 12:00 - P L S 12 noon click here 14/02/24 16:00 - P L S 4 p m - click here 15/02/24 16:00 - P L S 4 p m - click here 19/02/24 12:00 - P L S 12 noon click here 19/02/24 16:00 - P L S 4 p m - click here 20/02/24 12:00 - P L S 12 noon click here 21/02/24 16:00 - P L S 4 p m - click here 22/02/24 12:00 - P L S 12 noon click here 22/02/24 16:00 - P L S 4 p m - click here Practice Level Support (PLS) - for Practices this is a hands-on package of support delivered over three months to enable planning and delivery of improvements. General Practice Improvement Programme This support will include facilitated in-person sessions, a tailored analysis of demand and capacity, and support to implement ways of working to better align capacity to demand. To learn more about the PLS click here or email - england.pctgpip@nhs.net. Click the link on the calendar date to register for the webinar 08/02/24 12:30-14:00 Reliable d e s ign II - 12.30 - 2 p m The capability building offer provides individuals in Practices and Primary Care Networks (PCNs) with practical development programmes that will increase their core skills and understanding of quality improvement tools and techniques and managing change. General Practice Improvement Programme Quality Improvement Tools/Managing Change 28/02/24 12:30-14:00 Matching Workforce D e m a n d 12.30 - 2 p m click here The offer includes short-term (over two to three sessions) and longer-term (up to twelve months) development opportunities. 3

Modern General Practice Topic Description Date and Registration Links Want to get more from your digital phone systems? Join an event run by the Primary Care Improvement Community (PCIC) If you want to understand how to get more from your current or soon-to-have digital phone system, practice managers, GPs and colleagues are invited to a practical, problem-solving session with a panel of "experts-by-experience". 06/02/24 12:30-13:45 Please register for the event here: Microsoft Virtual Events Powered by Teams Cloud Based Telephony (CBT) They'll describe how they ve improved telephony processes, delivered better patient experience and eased practice pressures. They'll also answer questions from the audience. Safe, reliable processes (reliable design) is focused on how we design reliable processes that lead to consistently good and safe care delivery. Webinar I will introduce the key concepts and principles behind reliable design and consider their relevance in and application to primary care, using examples taken from clinical practice. Webinar II will enable you to improve the safety and effectiveness of your primary care processes to 95% by using the SAFE approach. Participants should have attended session I. Session II: Thursday 8thFebruary 2024, 12:30 14:00 (Session 1 was on 18/01/24) Safe, Reliable Processes I &II Booking form Safe, Reliable Processes I & II Click to watch the video clip produced by Dr Jeremy Clark on: Overview of Reliable Design I&II The webinar will explore using workforce redesign tools to help build workforce capacity to better match and meet patient needs and overall demand for services. The facilitators will share some workforce redesign principles, as well as invite attendees to share their experiences. They will also demonstrate tried and tested tools to help you and your practice develop and adapt ideas to work for you. Wednesday 28thFebruary 2024 12:30 14:00 Matching Workforce to Demand Booking form Matching Workforce to Demand 4

Leadership Topic Description Dates and Registration link For any coach who wants to get back to basics. It s an opportunity to refresh your skills as we share a range of practical tools and helpful reminders. Target Audience: Formal and informal coaches and mentors Return to Coaching session 01/02/24 12:30-13:30 Register Here In this workshop we will understand why we need to hold courageous conversations and explore the skills that underpin effective communication. We will focus on active listening, effective questioning, coaching techniques and adopting a solution-focused approach. Target Audience: Aspiring Leaders 06/02/24 09:30-12:30 15/02/24 09:30-12:30 Register Here/ Introduction to Leadership & Management Series 2 Module 4: Conducting Courageous Conversations Understanding the benefits of coaching for neurodivergent colleagues and exploring techniques that are helpful. Target Audience: SELA Faculty of coaches and mentors and anyone using coaching and mentoring skills in their leadership practice Coaching and neurodiversity - Coaching CPD webinar 15/02/24 12:30-13:30 Register Here 21/02/24 10:00-12:30 Register Here 06/03/24 10:00-12:30 Register Here 20/03/24 10:00-12:30 Register Here A 3-day workshop programme to explore what can impede compassion and ways to expand our innate compassion to contribute to building inclusive mindsets, practices and cultures. Target Audience: Open to All The Power of Compassion for Inclusion Programme In this webinar we learn how to create a unified purpose to give us consistency in how we prioritise our goals, solve problems, make decisions, and visualise success. Target Audience: Open to All Connected Thinking Webinar 2 26/02/24 13:00-14:30 Register Here The peer learning will involve sharing perspectives and ideas while gently challenging each other to be bold and to try new things. The aim is for PCN Managers to feel less alone, to learn with and from each other and to build a network. Target Audience: PCN Managers Leading Together: Support and Challenge for PCN Managers 28/02/24 13:00-14:30 Register Here A Positive Action initiative relevant for individuals who are seeking opportunities for career progression and promotion. Target Audience: To support those who identify as Black, Asian, and Minority ethnics to develop their sense of personal agency and impact and build strong networks to support their development and career progression. Black, Asian and Minority Ethnic Career Development Programme 26/02/24 09:00-16:30 Register Here 27/02/24 09:00-16:30 Register Here A reminder that the closing date for applications to host trainees in the September 2024 cohort closes on the 02nd February 2024. For further information please email gmts.selll@leadershipacademy.nhs.uk GMTS Hosting a trainee in 2024 5

Regional Workforce and Retention Topic Description Dates and Registration link 2 x 0.5 days 25/01/24 Click here to join the meeting 09/02/24 Click here to join the meeting 2 consecutive half days :Online course focused on PCN participants who are looking to build and/or reset their PCN team culture. Participants will be supported by workshop materials that they can then run locally. Potential to match this with a team diagnostic (well-led PCN) that will act as a strong foundation for SLF conversations. Improving workforce retention by building inclusive and effective PCN team cultures This is a half day focused on PCN level relationships: identifying, managing and resolving conflict. This would include some conflict theory, give a snapshot of conflict that we see in PCN contexts, generate sharing out conflict pinch points in their own experience, understand personal conflict styles, key skills for conflict de- escalation and some role play around having difficult conversations. Improving workforce experience through better collaboration and personal conflict resolution strategies 21/02/24 09:00-12:00 Click here to join the meeting Looking at data health inequalities of your population, how can you shape your services when thinking 06/02/24 10:00-11:30 Click here to join the meeting. about inclusion? Equality Impact Assessment reviewing your responsibility around due regard. Embedding Equality, Diversity & Inclusion into Primary Care What are the 9 protected characteristics and your legal responsibilities? 05/03/24 13:30-15:00 Click here to join the meeting Connecting to inclusion networks. 07/03/24 13:30-15:00 Click here to join the meeting A one-workforce approach to recruitment and talent: Overhaul of Recruitment processes linked to the high- impact actions set by the national EDI plan. Inclusive recruitment A talent management Perspective: From Theory to Practice: Embedding Talent Management Processes: A cohesive approach to talent management is crucial. 13/03/24 13:30-15:00 Click here to join the meeting 09/02/24 10:00-12:00 Click here to join the meeting Increased ability to assess internal and external factors for career progression and talent management. Consciously take opportunities for your own talent. Take an inclusive lens to talent management Talent management in action 06/03/23 13:30-15:00 Click here to join the meeting 6