Supporting Nurses and Midwives in Delivering High-Quality Care: Insights and Guidance
Explore insights on supporting nurses and midwives in delivering high-quality care, highlighting the importance of autonomy, belonging, and contribution in the workplace. Learn about the impact of workplace incivility and the key work needs that must be met for ensuring wellbeing and motivation.
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Vanda Carter RGN, Dip HE. MA , PhD Candidate Practice Education Facilitator for Research Promoting Dignity The Wolves Way! E-mail: vanda.carter@nhs.net Twitter: @VandaCa166661543
The RWT Multidisciplinary Dignity Workshop module Pilot update : Autumn 2021 Contents: Project Team Foreword by Jan Burns, MBE National Dignity Council Chair Introduction: What is Dignity ? Learning Objectives: Equipment and materials Activities 1-10 Final comments Further reading and Tools Dignity Commitment ( Ten Dignity Dos) Evaluation form
The courage of compassion Supporting nurses and midwives to deliver high-quality care The Kings Fund Commissioned by The RCN Foundation Nurse and midwives have three core work needs that must be met to ensure wellbeing and motivation at work, and to minimise workplace stress: autonomy the need to have control over their work lives, and to be able to act consistently with their values. belonging the need to be connected to, cared for, and caring of others around them at work, and to feel valued, respected and supported. contribution the need to experience effectiveness in what they do and deliver valued outcomes. Michael West Suzie Bailey Ethan Williams September 2020
Did you know? Incivility can be defined as rude or unsociable speech or behaviour, displaying a lack of regard for others (UKPHR 2019). The price of incivility is high, in a survey conducted by Porath and Pearson (2013) of 800 managers and employees in 17 professions, it was revealed that 80% of people on the receiving end lose time worrying about the rudeness and 38% reduce the quality of their work. Incivility affects more than just the recipient; it affects everyone. The survey also showed that witnesses of incivility experience a 20% decrease in performance and 50% experience a decrease in willingness to help others (UKPHR 2019). (UK Public Health Register UKPHR (2020) The Impact of Workplace Incivility Available from https://ukphr.org/the-impact-of-workplace-incivility/) (Porath, C & Pearson, C 2013, The Price of Incivility , Harvard Business Review, January February, https://hbr.org/2013/01/the-price-of-incivility)
