Talent Acquisition in a Municipality: Insights and Strategies
The importance of talent management in local government, challenges faced, and strategies for recruitment, selection, competency assessment, and risk mitigation.
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TALENT ACQUISITION IN A MUNICIPALITY Khayo E. Mpungose www.salga.org.za
TABLE OF CONTENTS 1. Introduction 2. Gains, Challenges and Risk Mitigation 3. Recruitment and Selection Techniques 4. Competency Assessment, Capability and Skills Auditing 5. Conclusion www.salga.org.za
1. INTRODUCTION 1. Begin with the end in mind: Deploying the right competencies to inspire service delivery Why talent management matters? 2. Human capital as the most important resources of the municipality 3. Local government under siege: Is there still hope of winning the war for sustainable LG? www.salga.org.za
2. GAINS, CHALLENGES AND RISK MITIGATION 2.1 Gains 1) Regulated environment of HR practices in LG 2) Placement of staff during pre- interim & interim phases of LG & ushering in of democratic LG system www.salga.org.za
2. GAINS, CHALLENGES AND RISK MITIGATION 2.2 Challenges 1) Too numerous to mention. Chaos reigns. 2) Self-interest manifesting itself in: corruption, fraud, jobs for pals & the politically connected. 3) Casualisation of LG. 4) Skills development as a Cinderella. 5) HRM not positioned as a strategic management tool. www.salga.org.za
2. GAINS, CHALLENGES AND RISK MITIGATION 2.3 Risk Mitigation 1) Professionalise LG 2) Share best practice in an organised manner, e.g. Cities Network, District Learning Network, Local Learning Network 3) Ensure functionality of all committees & sub-committees of the municipality 4) Institutionalise & customise Batho Pele & Back to Basics 5) Conduct customer satisfaction surveys annually 6) Cascade performance management, measure productivity & strengthen monitoring & evaluation 7) Employ s56 senior managers on permanent contracts. www.salga.org.za
3. RECRUITMENT AND SELECTION TECHNIQUES 1) Plan to recruit the best of the best. 2) Adhere to legislation instead of politics & undue influence. 3) Recruit internally & externally. 4) Monitor & evaluate recruitment. 5) Benchmark against high performing municipalities. www.salga.org.za
4. COMPETENCY ASSESSMENT, CAPABILITY & SKILLS AUDITING 4.1 Competency Assessment 1) Competency assessment is laudable, but might have unintended consequences. 2) Competency assessment must be delinked from determination of remuneration for senior managers. 3) There s a need to cascade competence assessment to all levels of management. www.salga.org.za
4. COMPETENCY ASSESSMENT, CAPABILITY & SKILLS AUDITING 4.2 Capability & Skills Auditing In auditing capability and skills, it is advisable that the municipality should pre-occupy itself with basic values & principles governing public administration, as enshrined in s195(1) of the Constitution of the RSA, 1996: www.salga.org.za
4. COMPETENCY ASSESSMENT, CAPABILITY & SKILLS AUDITING Basic values & principles governing public admin s195(1) (a) A high standard of professional ethics must be promoted and maintained. (b) Efficient, economic and effective use of resources must be promoted. (c) Public administration must be development-oriented. (d) Services must be provided impartially, fairly, equitably & without bias. (e) People s needs must be responded to, and the public must be encouraged to participate in policy making. www.salga.org.za
4. COMPETENCY ASSESSMENT, CAPABILITY & SKILLS AUDITING Basic values & principles governing public admin s195(1) (f) Public administration must be accountable. (g) Transparency must be fostered by providing the public with timely, accessible and accurate information. (h) Good human-resource management and career- development practices, to maximise human potential, must be cultivated. (i) Public administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness, and the need to redress the imbalances of the past to achieve broad representation. www.salga.org.za
5. CONCLUSION: 40-WORD DEFINITION OF LIFE Life is time managed for living in love through applied knowledge and integrity, thereby making impact, underpinned by faith in God, family and fellowship with other human beings, with a view to empowering one another everyday for an everlastinglegacy. -Khayo E. Mpungose khayompungose@africamayibuye.com www.salga.org.za
