Technology Report Highlights - Market Performance December 2024
A synopsis of the Technology Report and Incident Highlights for December 2024, showcasing Market Performance in relation to Service Availability, Response Time, and Volumes. The report covers achievements in meeting SLA targets, incident management, API performance, and trends in ListServ activities. It also includes information on weather moratorium removals.
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Presentation Transcript
Information Technology Report Mick Hanna Manager, Market Applications Services Support ERCOT Public January 2025
Incident Report Highlights Service Availability December 2024 Retail Market IT systems met all SLA targets. Market Data Transparency IT systems met all SLA targets. Retail Incidents & Maintenance December 2024 12/15 Retail Release Non-Retail Incidents & Maintenance December 2024 12/11-12/12 Application Release ListServ Incidents & Maintenance December 2024 No activities SLA Documents and Incident Reporting https://www.ercot.com/services/sla/ 2 PUBLIC
MarkeTrak Performance MarkeTrak Availability (%) Response Time (seconds) Monthly Average .21 1.05 .38 .90 December 2024 SLO (seconds) 12 Month Average .32 1.81 .54 1.25 API QueryDetail API QueryList API Update GUI Average 100.00 100.00 100.00 99.91 99.98 2 10 10 10 Historical Performance 2.5 2 1.5 1 0.5 0 2024/01 2024/02 2024/03 2024/04 2024/05 2024/06 2024/07 2024/08 2024/09 2024/10 2024/11 2025/12 0.41 0.4 0.32 0.24 0.24 0.26 2.14 1.94 1.77 0.57 0.66 0.69 0.61 0.6 0.53 0.35 0.35 0.63 QueryDetail QueryList Update 0.22 0.99 0.34 0.22 1.1 0.33 0.31 1.33 0.41 0.29 0.97 0.41 0.27 0.92 0.4 0.21 1.05 0.38 QueryDetail QueryList Update 3 PUBLIC
MarkeTrak Volumes MarkeTrak Volume December 2024 Monthly Total 110959 73053 19430 12 Month Average 161456 69418 29256 API QueryDetail API QueryList API Update Historical Volume 350000 300000 250000 200000 150000 100000 50000 0 2024/01 2024/02 2024/03 2024/04 2024/05 2024/06 2024/07 2024/08 2024/09 2024/10 2024/11 2025/12 QueryDetail 141363 141536 132566 127185 133972 146063 190614 215922 181856 296322 119115 110959 QueryList 69213 65083 71377 68536 69410 67206 Update 28059 36294 24652 21233 22952 26208 70787 38191 72105 41440 63958 34240 75309 39923 66984 18447 73053 19430 QueryDetail QueryList Update 4 PUBLIC
December ListServ Stats ListServ Post Trends 4000 3900 3481 Posts 308225 Recipients RMS List Highlights 42 Posts 3 New Subscriptions 2 Unsubscribes TDTMS List Highlights 3 Posts 1 New Subscriptions 0 Unsubscribe 3800 3700 3600 3500 3400 3300 3200 2024/01 2024/03 2024/05 2024/07 2024/09 2024/11 ListServ Recipient Trends 600000 500000 400000 300000 200000 100000 0 2024/01 2024/03 2024/05 2024/07 2024/09 2024/11 5 PUBLIC
Weather Moratorium Removals 2024-10-09 14:46:43 weather_moratoriums Vrushal.Bonde@PNMRESOURCES.COM SIGNOFF 6 PUBLIC
