The Emotions of Change: Leading Transformation for Success
Challenges and dynamics of change leadership in the public sector, delving into the emotional journey individuals undergo during transformation. Gain insights into managing resistance, fostering acceptance, and driving sustainable change initiatives.
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The Emotions of Change The Emotions of Change March 2016 verandern
Welcome!!! Empathy NHS Transformation Charity Ian People The world will be a better place for everyone when good people fulfil their potential Engineer Leadership Deloitte Verandern Laura Accountant Army Officer Improvement Whatever you re doing, it might as well be fun! Different Lean Psychology Strategic Change
Why Change Leadership? The Public Sector Challenge. Traditional approaches to meeting quality and finance targets are probably not enough. True transformation is the key where a change in how we do the work actually happens. You, are at the heart of it, as change leaders
Why is change hard? One of the most important insights about the need to bring about deep change in others, is to do with where deep change actually starts Robert E. Quinn
The Diffusion of Change Learning Zone Comfort Zone Panic Zone Early Majority Late Majority Early Adopters Laggards Innovators Persistent sceptics HIGH LOW Inclination towards this change
The Kbler-Ross Change Curve Integration Changes integrated; renewed Denial Disbelief; looking for evidence that it isn t true Morale and Competence Decision Learning how to work in the new situation; feeling more positive Frustration Recognition that things are different; anger Experiment Initial engagement with the new system Shock Surprise or shock at the event All people go through this curve, but not all at the same speed Depression Low mood; lack of energy Time
Things to ponder 1. How do you, personally, react to change? 2. How do you make decisions when you re anxious? 3. Does everyone react the same to change? 4. What can you do to help people feel comfortable with a change?
Contact Details: Ian@verandern.co.uk 07503 075 820 laura@verandern.co.uk 07583 257 358 www.verandern.co.uk verandern
