The Importance of Optimizing Candidate Experience in Business

Candidate experience is crucial for businesses as it influences perceptions and behaviors. This content explores the definition and challenges related to candidate experience from 2011 to 2018 and emphasizes the significance of practices that enhance candidate satisfaction. The focus is on areas like accountability, fairness, and meeting candidate expectations to create a positive recruitment journey. Building relationships and making informed decisions are highlighted as key aspects to prioritize in serving all stakeholders effectively.

• Candidate Experience
• Business Necessity
• Recruitment
• Candidate Satisfaction
• Stakeholder Management

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Uploaded on Aug 15, 2024 | 0 Views

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Presentation Transcript

1. Optimizing Candidate Experience A Compelling Business Necessity

2. Definition/Challenge Candidate Experience 2011 - 2018 - is the individual and collective perception of every one who has expressed an interest in joining an organization about how they have been treated during the recruitment process. - Outcomes are what make candidate experience a compelling business necessity the measurable attitudes and subsequent behavior of individuals and the impact they have on the performance of the function as well as the company. http://www.thetalentboard.org 2

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5. 80% of your candidates experience (and the rating they will give you) 5 practices 5

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7. Source: CareerXroads Candidate Experience monograph, March, 2011

8. Accountable (Measure and reward) Fairness (Influence Perception) Closure (Respond) Expectations (Set & Deliver) Listen (Demonstrate) Accountable (Measure & Reward) Fairness (Influence Perception) Closure (Employer Response) 8

9. #1 MAP YOUR CANDIDATES TOUCHPOINTS SELECTED Employee Disposition CAPABLE/ QUALIFIED ENGAGED CANDIDATE CANDIDATE COMPETITIVE CANDIDATE CANDIDATE Disposition PROSPECT AWARE PROSPECT INTERESTED Candidate Journey a roadmap Candidate Journey a roadmap 9

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13. SERVING ALL STAKEHOLDERS INCLUDING THE CANDIDATE WILL BECOME TA s PRIMARY ROLE. RELATIONSHIPS ARE BUILT ON GOOD DECISIONS MADE BY BOTH PARTIES Technology is NOT a solution. It enables and scales YOUR solutions.

14. #2 WALK IN YOUR CANDIDATES SHOES 14

15. #3 ACT Expectations (Set & Deliver) Listen (Demonstrate you have) Accountable (Measure & Reward) Fairness (Influence Perception) Closure (Employer Response) 15

16. #4 BALANCE STAKEHOLDER NEEDS 16

17. #5 CHOOSE 17

18. Good Hunting! Thank you