The Key Phases of E-government for Effective Governance
Explore the key phases of E-government - Presence, Interaction, Transaction, and Transformation - and learn how electronic government enhances efficiency, transparency, and citizen participation. Discover the role of E-government in delivering public services effectively and transparently. References and insights on E-governance included.
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Libyan International Medical University Faculty of Business Administration The Key Phases of E-government 15thof December, 2021 Arwa Fawzi Ghaith 3275 Arwa_3275@limu.edu.ly
Table of Contents 01 03 02 04 Introduction The Key Phases of e- government What is E-government? References Conclusion 1
Introduction What Is E-government? Electronic government (or e-Government) is the application of Information and Communication Technologies (ICTs)to government functions and procedures with the purpose of increasing efficiency, transparency and citizen participation. 2
The Key Phases of E-governance G a rtner s F o ur P ha ses o f e- G o vernm ent M o del c l a ssi fies e- go vernm ent i nto fo ur p ha ses: Presence: 1. Thi s sta gei s c l a ssi fiedb yasi m p l ei nfo rm a ti o n- p ro vi di ng W ebsi te. 2. Interaction: The i ntera c ti o n sta ge o ffers si m p l e i ntera c ti o ns b etween go vernm ent a nd c i ti zen ( G 2 C) , go vernm ent a ndb usi ness ( G 2 B) , o r go vernm ent a genc ya ndgo vernm ent a genc y( G 2 G ) . 3
The Key Phases of E-governance 3. Transaction: The tra nsa c ti o n sta ge ena b l es tra nsa c ti o ns suc h a s p a yi ng fo r l i c ense renewa l s o nl i ne, p a yi ng ta xes o r fees a ndso o n. 4. Transformation: The hi ghest sta ge,i nvo l ves arei nventi o n o fho w go vernm ent func ti o ns a re c o nc ei veda nd o rga ni zed. 4
Conclusion Electronic government is an instrument that runs a government for its citizens and provide services to citizens on time and on demand. The main role of e-government is to deliver effective administration, transparency and public service in a very simple and effective way. The phases of e- government assists to position where a project fits in the overall development of an e-government strategy. 5
References H.M.Chandana nilantha. (2016, December 4). Phases of E-government. Exam Nights Live. Retrieved December 13, 2021, from https://examnightslive.wordpress.com/2016/12/03/phases-of-e-government/. States, O. of A. (n.d.). About E-governance. About e-government. Retrieved December 13, 2021, from http://portal.oas.org/portal/sector/sap/departamentoparalagesti%C3%B3np%C3%B Ablicaefectiva/npa/sobreprogramadeegobierno/tabid/811/default.aspx?language=e n-us. 6
