Understanding Operations Management in Business
Learn about Operations Management (OM) in business, covering its definition, role in creating value, decision types, and its position in the organization chart. Discover strategies such as process, layout, location, and supply chain management. Explore how Operations Management adds value through supply chains, inventory and project management, and its importance in the organization. Dive into key concepts and references in Operations Management to enhance your knowledge in this field.
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Near East University Faculty Of Economics & Administrative Sciences MAN - 101 Introduction To Business Week 7 Operations Management Tu berk KAYA tugberk.kaya@neu.edu.tr
Operations Management in Business (Chapter 7)
Operations management Operations management (OM) is defined as the design, operation, and improvement of the systemsthat create and deliver the firm s primary products and services The term operations (or production) refers to all the activities involved in making products-goods & services- for customers (Ebert and Griffin, 2015 p.232)
OM in the Organization Chart Finance Marketing Operations Plant Manager Operations Manager Director Manufacturing, Production control, Quality assurance, Engineering, Purchasing, Maintenance, etc
Process, Layout and Location Strategies
Creating Value through Operations
Adding Value through Supply Chains
Operations Management Decision Types Strategic (long-term) Tactical (intermediate-term) Operational planning and control (short-term)
References Ebert, R. J. and Griffin, R. W. (2015) Business Essentials. 10th Edn. Harlow: Pearson Education Limited Kadri Mirze (2002) Introduction to Business. Istanbul: Literat r Publishing. Hill, A. and Hill, T. (2012) Operations Management. 3rd edn. New York: Palgrave Macmillan Slides of Stephen Sawyers had been kindly used.
Any Questions? tugberk.kaya@neu.edu.tr
