Understanding Program Reviews in Higher Education
Discover the importance of conducting program reviews in higher education, including the approach, frequency, common findings, and recommendations. Get insights from the SEAA Fall Conference 2019.
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Presentation Transcript
SEAA HIGHER EDUCATION PROGRAMS/REVIEWS Presenters: Kevin Lineberry and Cheryl Sauls North Carolina State Education Assistance Authority Fall Conference November 3 - 6, 2019 1
Overview Why Conduct Program Reviews Program Review Approach Frequency of Reviews Common Findings Recommendations Higher Ed Updates from SEAA Contact Information Questions Fall Conference November 3 - 6, 2019 2
Why Conduct Program Reviews Why Conduct Program Reviews Statutory requirement General Assembly designated SEAA as the entity responsible for implementing the programs, including periodically evaluating them to ensure the funds are being used for the intended purpose. Provides opportunity for schools to receive feedback related to administration of the programs. Establishes a platform for SEAA to receive feedback on program requirements that are unclear, leading to rules clarification and targeted training. Fall Conference November 3 - 6, 2019 3
Program Review Approach Program Review Approach Review applicable statutes, regulations, rules, guides and agreements. Review internal and external audit reports. Develop program review plan. Review and test processes and procedures. Discuss issues discovered and recommend a corrective action plan to management. Monitor for corrective action. Fall Conference November 3 - 6, 2019 4
Program Review Approach Program Review Approach State Financial Aid Programs State Financial Aid Programs North Carolina Education Lottery Scholarship (ELS) North Carolina Community College Grant (CCG) North Carolina Need-Based Scholarship (NBS) The University of North Carolina Need-Based Grant (UNCNBG) UNC Campus Scholarships (UNC CAMPUS) Forgivable Education Loans for Service (FELS) Child Welfare Postsecondary Support Program (NC Reach) NC National Guard Tuition Assistance (NCTAP) Golden LEAF Scholarship (Golden LEAF) Fall Conference November 3 - 6, 2019 5
Frequency of Reviews Frequency of Reviews Fall Conference November 3 - 6, 2019 6
Top 5 Common Findings Top 5 Common Findings (Current Reporting (Current Reporting Cycle) Cycle) 1. State Grant Return of Funds Policy for Withdrawing Students 2. Enrollment Requirements 3. Payment Schedule Requirements 4. Residency Requirements 5. Untimely Application and/or Return of Funds Fall Conference November 3 - 6, 2019 7
Recommendations Recommendations (Looking to Stay in Compliance) (Looking to Stay in Compliance) 1. Program Source Documents (agreements, rules, regulations, etc.) 2. Interpretive Guidance and SEAA/CFI Communications 3. Written Policies and Procedures 4. Effective Inter-Departmental Communications 5. Memberships/Networking (NCASFAA, NASFAA, SASFAA, etc.) 6. Training Fall Conference November 3 - 6, 2019 8
NCSEAA Program NCSEAA Program Reviewers Reviewers Contact Information Contact Information Chante Favors Email: cfavors@ncseaa.edu Phone: (919) 248-4691 Cheryl Sauls Email: csauls@ncseaa.edu Phone: (919) 248-4637 Fall Conference November 3 - 6, 2019 9
QUESTIONS Fall Conference November 3 - 6, 2019 10
Return of Funds for Withdrawing Students Policy & State Grant Portal Update Effective, 10/30/2019, for the 2019-2020 school year and thereafter, the Return of Funds Calculator has been updated to allow for quicker entry of withdrawals taking place after 35% attendance where the student is due no refund after R2T4. If Yes is selected for 1) state funds received by school but not disbursed, 2) did student withdraw prior to the 35% attendance point of the term, or 3) tuition, fees, room, and board refundable to student (after R2T4) (not applicable to community colleges), you will be taken into the full calculator as usual. Fall Conference November 3 - 6, 2019 11
Return of Funds for Withdrawing Students Policy & State Grant Portal Update If No is selected for all three questions, the calculator will ask for the student s withdrawal date. The system is updated with an enrollment status of W and no other data entry is required. If you would like a printed record of your entry, do a screen print. There is not a .pdf report for the abbreviated calculator at this time. Note: You are no longer required to keep copies of withdrawals entered after the 35% point. Click Submit to process the withdrawal. Fall Conference November 3 - 6, 2019 12
State Grant Return of Funds Policy for Withdrawing Students SEAA and CFI have assembled a small committee from across North Carolina s higher education sectors to review the current State Grant Return of Funds Policy with the mission of improving and streamlining the policy and process for the 2020-2021 academic year. The committee members are: Kevin Lineberry, SEAA, Co-Chair Traci Mitchell, CFI, Co-Chair Torie Davis-Forte, UNC-Chapel Hill Shannon Harris, UNC-Charlotte Michelle Hemmer, William Peace University Lisa Koretoff, Guilford Technical Community College Katrina Lee, University of Mount Olive Jeremi Watkins, Elizabeth City State University Fall Conference November 3 - 6, 2019 13
New Financial Aid Administrator Training Offered in March and October each year and covers: Overview of NCSEAA, CFI & CFNC FAFSA Federal Student Aid Eligibility FM/IM Methodologies Federal Student & Parent Loan Programs Federal Pell Grants Campus Based Aid & TEACH Grants COA & Budget Creation Packaging & Award Notification Financial Aid Counseling Professional Judgment Verification Residency State Grant Refunds State Student Aid Programs State Program Review FAFSA Completion Fall Conference November 3 - 6, 2019 14
State Grants Overview Institutions EFC Grant value? NC Education Lottery Scholarship (ELS) NC Community Colleges / UNC institutions 5,000 combines with Pell, CCG, or UNC Need-Based NC Community College Grant (CCG) NC Community Colleges 8,500 combines with Pell, ELS UNC Need-based Grant (UNCNBG) UNC institutions Documented unmet need determined by program formula Doesn t use the federal EFC; has a separate formula NC Need-based Scholarship (NBS) Eligible NC private institutions 15,000 combines with Pell Fall Conference November 3 - 6, 2019
North Carolinas Budget Proposed scholarship and grant programs in the current vetoed bill include: Washington Center Internship Scholarship - $7,000/student Expansion of Teaching Fellows Program from 5 to 8 campuses Funding for the major need-based grants has remained static for 5 years Fall Conference November 3 - 6, 2019 19
NCSEAA Higher Education Contacts Kevin J. Lineberry, Associate Director for Higher Education Programs klineberry@ncseaa.edu, 919.248.4679 Shawn Henderson, Program Manager Brooks, Golden LEAF, NCSSM, UNC Campus Scholarships shenderson@ncseaa.edu, 919.248.4674 Vacant, Program Manager Forgivable Loan Programs FELS, PFP, TFP, NBC Tomekia Kollock, Program Assistant Return of Funds tkollock@ncseaa.edu, 919.248.4635 Maxine Hicklin, Program Assistant NCSEAA Endowed Scholarships, Higher Ed Programs mhicklin@ncseaa.edu, 919.248.4608 Crystal Mitchell, Technology Support Assistant Technology, School Portal, Disbursements cmitchell@ncseaa.edu, 919.248.4604 Fall Conference November 3 - 6, 2019 20
QUESTIONS Fall Conference November 3 - 6, 2019 21
Thank YOU Professional Affiliates! Fall Conference November 3 - 6, 2019
TELL US HOW WE DID! TELL US HOW WE DID! Please use the link below to complete a quick evaluation of this session. Session title: SEAA Higher Education Programs/Reviews Evaluation link: http://tinyurl.com/y2633ola Thank you for attending. NCASFAA Fall Conference, November 3-6, 2019 23
