Understanding SENDIASS: Co-production, Community Engagement, and Empathy
Explore the world of SENDIASS through a series of engaging presentations and discussions, covering topics such as genuine co-production work, triaging future problems, and maintaining a culture of methodology. Discover the importance of empathy, community engagement, and effective communication in supporting SEND parents and individuals.
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Presentation Transcript
The SENDIASS shop window Created and Presented by: Sarah Wike Date: 28.09.2023
Section A: All about me 2 Being Mr Benn November 2021 LAI result Jan 22 Nov 22 - Secondment Nov 22 present we go again! March 23 Safety Valve announcement 20XX PRESENTATION TITLE
Shop Window to a local SEND system? 3 Historical nature of SENDIASS Flirting with impartiality Importance of an in-house SENDIASS My 20th Year of asking questions of my own employer Blessing and a curse both sides of the narrative SENDIASS becomes a temperature gauge! Sept 2023 IAS Shop Window
Why: Genuine Co-production work! 4 Testing the temperature - Triaging the problems of tomorrow Safety Valves to the Safety Valve - SEND community Welfare Mining for rich data Finding the seams for thematic deep dives 20XX PRESENTATION TITLE
Culture of methodology: Secondment 5 50 questions to a 100 Parents Folk love a prize draw Give people some free stuff Data is more personal than just GDPR - We must covert trust Experts by experience - consultants by consumption Sept 2023 IAS Shop Window
How: Calm and empathetic 6 Voices from SMG and triage data Feelings and opinions based Timing Parental burn out 5 question survey Closed nature of questions but with options to expand Open to all for 4 weeks 20XX PRESENTATION TITLE
Todays task: Say what you see 7 20XX PRESENTATION TITLE
It's not easy being a send parent What are the things you are most likely to need our service for? 8 398 Sept 2023 IAS Shop Window
You have very busy lives, and we know you need to get IAS when it suits you We want to know in what way you use our service? 9 378 Sept 2023 IAS Shop Window
Send parent carer = 24 hours a day 365 days a year When is the best time for you to get your information, advice, support? 10 247 Sept 2023 IAS Shop Window
Tell us about you What are the things that you as a person need some support with? 361 11 Sept 2023 IAS Shop Window
Highlights The SENDIASS service is nothing without you our service users 72 respondents all added 72 positive responses Emotional but not defeatist Language was partnership based Do you have any comments to help us provide IAS? Actions Already increased social media sessions Deliver a weekly response time on Mondays 12 15 parent/carer responses to applications for SMG Sept 2023 IAS Shop Window
13 Strategic thinking is everyone's responsibility? SEND Oversight Board Strategic Management Group SENDIASS Team SEND Families 20XX IAS Shop Window
