
University of Waterloo IT Strategic Plan Project Overview
Explore the comprehensive IT Strategic Plan Project at the University of Waterloo including major deliverables, strategic objectives, and the development model. Discover the mission, vision, and promises to stakeholders, along with core values guiding the IT community towards innovation and excellence.
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Presentation Transcript
IT Strategic Plan Project Consultation with Web Advisory Committee 19 December 2012
The IT Strategic Plan Project To create an Information Technology (IT) Strategic Plan to advance the state of IT to meet the opportunities for the University of Waterloo over the next 5 years. A uWaterloo IT Strategic Plan, not an IST plan! Answers the question of where IT should be headed together.
Major Deliverables and Timing September: Planning and organization October: Info gathering in advance of consultations November, December: Consultations By February: First Draft Strategic Plan Feb/Mar: Communications and refinements By end April: IT Strategic Plan work starts!
Strategy Map as Top Down Development Model A visual approach for organizing your strategic objectives (the things you want to accomplish, where you want to go) in the areas of Stakeholders (people who need our IT services) Resource Management (the money) Internal Processes (what we do) Organizational Capabilities (our skills, capacity)
V5.0 Draft uWaterloo IT Community Our Purpose (Mission): Our Goal for 2018 (Vision 2018): Enable the University s mission through exceptional learning, teaching and research environments. Evolve an exceptional, innovative IT environment to enable engagement, creativity, and impact. Our Promise to Our Stakeholders: Inspiring and supporting the University of Waterloo through technology leadership and excellence. Enable the achievement of uW research and scholarship objectives Enable the achievement of uW teaching and student life-learning objectives Stakeholder Enable the optimization of administrative processes across campuses Empower the user and optimize their experience Enable University outreach activities Be easy to do business with Enable timely access to the right integrated, cutting-edge information technologies Exchange high quality data and information when, where, and how needed Internal Process Maintain a secure, reliable, accessible, and useable information and technology environment Take a design approach to IT development and implementation Continuously improve and optimize IT processes, workflow, and platforms Ensure data security, integrity, and privacy Provide knowledgeable, pro-active insights, advice, and solutions through effective governance Understand, foster and leverage trends and innovations in information technologies Define IT accountabilities, responsibilities and authorities, availableresources, and supports, and clearly communicate this to our Stakeholders Understand the needs of our Stakeholders Organizational Capabilities Build a culture of pro-active support and technology leadership Take an University-wide perspective to IT Make the necessary technology infrastructure and resource investments Resource Management Build a cohesive, knowledgeable IT community across the campus Build collaborative relationships with our Stakeholders and each other Optimize the allocation and use of our financial, technology, and human resources Service Openness & Collaboration Knowledge & Creativity Operational Excellence CORE VALUES
8 Emerging Themes for IT 1. Enabling Research common services, local specialty support Supporting Student-Life services, support to student use of technologies in life and study, environment for expanding learning Enabling the Learning Environment IT services and support for technologies in their application to the learning environment Information Management access to information to facilitate use of data, while maintaining security and privacy 2. 3. 4.
Emerging Themes for IT 5. 6. Governance transparent, effective, participatory decisions Supporting Business Processes support admin functions by providing effective, efficient, and user friendly applications Re-focusing Client Service focus our decisions, support, and evolution of technologies in collaboration with our users Campus Integrations enable collaboration in IT support and development in our design and architecture; federated IT Reputation embedded throughout 7. 8.
Questions What are the IT services that work well at uWaterloo? What are the challenges facing uWaterloo IT today? The next 3-5 years? How could our IT environment be improved? What IT priorities do we need to focus on?
Contact us anytime! dave.wallace@uwaterloo.ca (CIO) andrea.chappell@uwaterloo.ca (Project lead) Web Advisory Committee Members: Pat Lafranier & Natalie Cockburn Web site: https://uwaterloo.ca/it-strategic-plan/ Survey on the site