Unleash Your Secret Weapons - Discover Exciting Insights

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Explore the unveiling of secrets, facts, and figures in the corporate world. Engage with industry leaders, examine customer perspectives, and delve into technology trends. Uncover a wealth of information and stay informed with the latest updates. Get ready to unleash your own potential!

  • Secrets
  • Insights
  • Corporate
  • Technology
  • Customers

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  1. UNLEASH YOUR SECRET WEAPONS #YSW

  2. WELCOME PLEASE GET INVOLVED! www.slido.com #YSW

  3. HELLO! Jo Martin Deputy Chief Executive SHAL Duncan Brown Director of Finance & Technology VIVID #YSW

  4. SOME FACTS AND FIGURES A B Operating margin 41% 45% Interest cover (EBITDA MRI) 210% 221% Gearing (loan/total assets) 39% 50% Operating cost per unit 2,977 2,816 Homes per FTE 40 37 #YSW

  5. THE BIG REVEAL A - SHAL B - VIVID Operating margin 41% 45% Interest cover (EBITDA MRI) 210% 221% Gearing (loan/total assets) 39% 50% Operating cost per unit 2,977 2,816 Homes per FTE 40 37 #UYSW #YSW

  6. THE BIG REVEAL A - SHAL B - VIVID Operating margin 41% 45% Interest cover (EBITDA MRI) 210% 221% Gearing (loan/total assets) 39% 50% Operating cost per unit 2,977 2,816 Homes per FTE 40 37 Homes in management 700 30,000 #UYSW #YSW

  7. WHAT DO OUR CUSTOMERS SEE? #UYSW #YSW

  8. WHAT DO OUR CUSTOMERS SEE? #UYSW #YSW

  9. HOW OUR CUSTOMERS CONTACT US? Email 12% Portal 31% SMS Phone 51% #UYSW #YSW

  10. WHAT DO WE USE OUR MOBILES FOR? #UYSW #YSW

  11. Year Launch 1964 1980 1996 1971 @ 7 - - 1985 .com 21 5 - 1991 www 27 11 - 1992 txt 28 12 - 1995 Amazon/Ebay 31 15 - 1996 Twitter 32 16 0 1998 Google 34 18 2 2003 Skype 39 23 7 2004 Facebook 40 24 8 2007 I-Phone 43 27 11 2010 WhatsApp/Instagram 46 30 14 2011 Snapchat 47 31 15 2015 Periscope 51 35 19 2020 Voice Recognition 56 40 24

  12. 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Under 25 1% 2% 26-35 21% 22% 36-45 23% 27% 46-55 45% 28% 56-65 7% 14% 66-75 3% 6% 76-85 0% 1% Over 85 0% 1% Deeplake Tenants

  13. OUR TEXT SERVICES #UYSW #YSW

  14. WORKING PATTERNS #UYSW #YSW

  15. WORKING PATTERNS 250 200 150 100 50 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 #UYSW #YSW

  16. OUR SUPPLIERS ARE WORKING WITH US #UYSW #YSW

  17. UNLEASH YOUR SECRET WEAPONS People Secret weapons Time Data #UYSW #YSW

  18. #YSW WHAT DID YOU THINK? IF YOU COULD SUM UP THE SESSION IN ONE WORD WHAT WOULD IT BE? #UYSW #YSW

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