USDA National Finance Center PRT Meeting Statistics
"Explore the latest statistics and summaries of software change requests, incident reports, and completed projects from the USDA National Finance Center PRT Meeting on May 21, 2025. Get insights into scheduled releases, project breakdowns by line of business, and average closure times for incidents across various categories."
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Presentation Transcript
USDA, National Finance Center PRT Meeting May 21, 2025 Payroll/Personnel System (PPS), EmpowHR & webTA Statistics 1
Software Change Requests (SCR) as of May 21, 2025 Scheduled Release Summary GESD Projects Scheduled 141 Open Projects Scheduled GESD Projects Unscheduled Breakdown By Status 290 Pending 87 FRD 73 TBD 2
SCR by LOB as of May 21, 2025 Unscheduled Project Breakdown By Line of Business (LOB) Line of Business Total by LOB PPS 132 EmpowHR 45 HRLOB (PPS/EmpowHR) 21 NON-CORE 0 GovTA, Paycheck8, webTA 14 Other 78 3
SCR Scheduled Release Summary as of May 21, 2025 Scheduled Release Summary CY 2025 Pay Period 13 Projects 14 Projects Scheduled CY 2025 Off Release Pay Periods 9-12 Projects 5 Projects Scheduled Note - Projects remain open 2 pay periods after implementation 4
Completed SCR Totals as of May 21, 2025 Completed SCR Totals 2025 77 2024 321 5
Incident Report (IR) Summary as of May 21, 2025 PPS IR Summary Number February March April Beginning Balance 172 208 229 Received 189 191 161 Closed 153 170 170 Ending Balance 208 229 220 6
IR Average Days at Closure as of May 21, 2025 PPS IR Average Days at Closure Priority Category February March April Closed Priority 1 avg. age 7 14 5 Closed Priority 3 avg. age 5 10 8 7
Completed PPS IR Totals as of May 21, 2025 Completed PPS IR Totals 2025 616 2024 1626 8
EmpowHR IR Summary as of May 21, 2025 EmpowHR IR Summary Number February March April Beginning Balance 67 56 70 Received 27 35 36 Closed 38 21 45 Ending Balance 56 70 61 9
EmpowHR IR Average Days at Closure as of May 21, 2025 EmpowHR IR Average Days at Closure Priority Category February March April Closed Priority 1 avg. age 0 10 0 Closed Priority 3 avg. age 26 17 18 10
Completed EmpowHR IR Totals as of May 21, 2025 Completed EmpowHR IR Totals 2025 129 2024 560 11
webTA IR Summary as of May 21, 2025 webTA IR Summary Number of IRs February March April Beginning Balance 30 36 30 Received 43 53 33 Closed 37 59 39 Ending Balance 36 30 24 12
webTA IR - Average Days at Closure as of May 21, 2025 webTA IR Average Days at Closure Priority Category February March April Closed Priority 1 avg. age 0 0 0 Closed Priority 3 avg. age 4 17 6 13
webTA IR Summary as of May 21, 2025 Completed webTA IR Totals 2025 147 2024 144 14
