VDEM Director of External Affairs Jeff Caldwell - Emergency Management Overview
VDEM, led by Jeff Caldwell, works with local, state, and federal agencies to enhance disaster preparedness and response in Virginia. They provide resources and expertise in the five mission areas of emergency management: prevention, protection, mitigation, response, and recovery. Learn about their programs, grants, statutory authority, and roles during disasters.
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Smart Tourism A personalized and selective approach on tourism services and products Edmond Panariti PhD. Dr.hc
What is Smart ? and What is Smart Tourism? For something to be smart it needs to have complex technological capabilities in order to allow for the exploitation of a range of information that is then used to inform product development and operation Smart tourism is the act of tourism agents utilizing innovative technologies and practices to enhance resource management and sustainability, whilst increasing the businesses overall competitiveness .
Smart Tourism needs Smart Destinations A destination facilitating access to tourism and hospitality products, services, spaces and experiences through ICT-based tools. It is a healthy social and cultural environment, which can be found through a focus on the city s social and human capital. It also implements innovative, intelligent solutions and fosters the development of entrepreneurial businesses and their interconnectedness. Source: European Capital of Smart Tourism
What kind of Environment need Smart Tourism Destinations? Smart Tourism Destinations need: (1) Technology embedded environments; (2) Responsive processes at micro and macro levels (3) End-user devices in multiple touch-points; (4) Engaged stakeholders that use the platform dynamically as a neural system.
Ways to Implement Smart Tourism Smart tourism accessibility options Smart tourism sustainability initiatives Smart tourism information sharing Smart tourism research and management tools Smart tourist experiences
Smart tourist experiences The most obvious type of smart tourism (for the tourist at least), is the smart tourist experience. Destinations, attractions and other tourism providers are now adopting innovative technological approaches to develop and enhance the tourism experience that they offer. This ranges from augmented reality applications to gaming and virtual reality. In the UK, The Hub Hotel from Premier Inn has made augmented reality compatible with the wall maps in the hotel rooms. When these maps are viewed through a smart device the wall maps present additional information about some of the local places of interest.
Virtual Reality My personal experiences: In Dubai , flying on a carpet while visiting a tourist resort. In Mount St Helen USA a disaster touristic place. Virtually Experiencing what happened during the Volcanic Eruption some 40 years ago.
Smart tourism: Conclusion Is smart tourism the future of tourism? I would say so, yes. There are some brilliant examples of smart tourism initiatives in Albania
