Veterans Benefits Administration Overview and Services Offered
Discover the range of services and benefits provided by the Veterans Benefits Administration, including compensation, education, life insurance, and more, with a focus on assisting veterans and their families. Learn about digitization, automation, appeals processes, and decision-making timelines.
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Presentation Transcript
Veterans Benefits Administration Commander s Call - VAROBriefing Veterans Benefits Administration Veterans Benefits Administration 1
Compensation Education Life Insurance Home Loan Guaranty Vocational Rehabilitation & Employment To care for him who shall have borne the battle and for his widow, and his orphan. Benefits Assistance Veterans Benefits Administration Pension & Fiduciary Veterans Benefits Administration
Veterans Benefits Administration Veterans Benefits Administration
Paul R. Lawrence, Ph.D. Under Secretary for Benefits Veterans Benefits Administration Veterans Benefits Administration
Veterans Benefits Administration Veterans Benefits Administration
DIGITIZATION and AUTOMATION Veterans Benefits Administration Veterans Benefits Administration
Board C&P 154,642 VBA C&P 298,180 Veterans Benefits Administration Veterans Benefits Administration
Veterans Benefits Administration Veterans Benefits Administration
Veterans Benefits Administration Board of Veterans Appeals The Claim (Establishes Effective Date) VBA Decision (Improved Notice) Appeal (NOD) 3 Options 365-Day Avg. Direct Docket Goal Supplemental Claim New Evidence 125-Day Avg. Goal Higher-Level Review Same Evidence 125-Day Avg. Goal 120 Days Veterans Benefits Administration Except for appeals to the Court, all filing deadlines are one year. Court of Appeals for Veterans Claims Veterans Benefits Administration 9
Veterans Benefits Administration Veterans Benefits Administration 10
VBA Decision Evidence Only Docket Hearing Docket When this option is selected on the NOD, the appellant will be scheduled for a Board hearing. Additionally, the appellant may submit evidence within the 90 day window following the scheduled hearing. The Board does not have a duty to assist and the record is otherwise closed. When this option is selected on the NOD, the appellant may submit evidence within the 90 day window following submission of the NOD. The Board does not have a duty to assist and the record is otherwise closed. NOD Evidence Docket Direct Docket Hearing Docket Direct Docket When this option is selected on the NOD, the appellant receives direct review by the Board of the evidence that was before VBA in the decision on appeal. The Board has a Board hearing and additional evidence submitted within 90 days following hearing Additional evidence submitted within 90 days following NOD Closed record and 365 days timeliness goal Veterans Benefits Administration 365-day timeliness goal for this docket. Quality feedback loop for VBA. Board Decision Supplemental Claim Appeal to CAVC Veterans Benefits Administration 11
