Wellness Center Satisfaction Survey Findings
Explore the results of a wellness center satisfaction survey conducted by Philip Morabito and Vincent Palladino. Discover reasons for not visiting the center, biggest challenges faced, popular services used, and opinions on weekend hours. Gain insights into improving the wellness center based on respondent feedback.
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Presentation Transcript
WELLNESS CENTER SATISFACTION SURVEY Philip Morabito and Vincent Palladino
Methods and Response Survey Dispersed on: Facebook groups (Delta Nu, Kappa Kappa Gamma, Delta Sigma Phi) Email Chains (men's club soccer and ultimate frisbee) Individual Students 124 Responses 114 have visited the wellness center 10 have not visited the wellness center
Why? have? you? not? visited? the? Wellness?Center?? (n=10) 10% 20% 10% 60% Inconvenient? hours No? physical,? mental? or? nutritional? concerns? that? required? care Service?needed?not? offered Perceived?quality? of? care
What? do? you? believe? is? the? biggest? current? challenge? facing? the? Wellness?Center?? (n=114) 4% 21% 10% 53% 10% No? challenges Lack? of? weekend?hours Limited? or? lacking?services Long? wait? times?for? appointments Poor? quality? of? services? received
Biggest? Current? Challenge? based? on? Service? Most? Used? (n=114) Nutrition Mental? health?counseling Health Drug? and? alcohol? counseling 0% 20% 40% 60% 80% 100% 120% Poor? quality? of? services? received Long? wait? times?for? appointments Limited? or? lacking?services Lack? of? weekend?hours No? challenge
Is? the? Wellness?Center? open?enough? relative? to? weekend? hours? (n=114) 80% 70% 60% 50% 40% 30% 20% 10% 0% No? weekend?hours Just? emergency?on? weekends Limited? hours? on? weekends Full? Hours? on? weekends Not? open? for? enough? hours Open? for? enough? hours
Take Aways Students want weekend hours of some kind Attention is needed to quality of care overall, but especially in health services Outbreaks of illnesses should be reported in a more timely manner
