Workplace Procedures: Handling Issues Effectively

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Discover effective procedures for handling workplace issues such as grievances, complaints, bullying, harassment, and more. Learn about the importance of dealing with situations informally before moving to a formal process. Explore scenarios and dismissal cases to understand different approaches to resolving workplace conflicts.

  • Workplace procedures
  • Grievances
  • Harassment
  • Conflict resolution

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Presentation Transcript


  1. PROCEDURES A help but not a cure ??

  2. Scenarios Any resemblance to any situation you have heard or dreamed about is purely fictional !!!!!!! Believe them or Not!!!!!!

  3. IR Procedures 1.Competence and Conduct 2.Grievance 3.Complaints 4.Bullying and Harassment 5.Sexual Harassment 6.Dignity in the workplace

  4. General Principle Always try to deal with things at the informal level ensuring while doing this you do not prejudice a Formal process which might happen later

  5. Scenarios What would you do? ?

  6. Procedures ETBI VOL Secondary Grievance Grievance Complaints Complaints

  7. Follow Hand-outs.

  8. Dismissal 1.Fair 2.Unfair 3.Constructive 4.Wrongful

  9. Some Present CasesVerbal accounts

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