Workplace Resilience and Psychological Safety Strategies

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Learn how to enhance workplace resilience and cultivate a supportive environment for psychological safety through synchronized employee training, team building activities, effective communication strategies, and addressing potential conflicts and challenges in the IT industry.

  • Resilience
  • Psychological Safety
  • Employee Training
  • Workplace Culture
  • Communication

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  1. Restoring Workplace Resilience: CULTIVATING A SUPPORTIVE ENVIRONMENT FOR ENHANCED PSYCHOLOGICAL SAFETY GRACE VALENTE ASSISTANT DIRECTOR WEB SHARED SERVICES & IT HUMAN RESOURCES SUNY SYSTEM ADMINISTRATION

  2. Problem: Hiring and Maintaining Information Technology employees at System Administration LOYALTY amidst quiet quitting Timothy R. Clark: The 4 Stages of Psychological Safety Google s Project Aristotle Study: https://www.leaderfactor.com/learn/project-aristotle-psychological-safety GOAL: Implement practices fostering each of these psychological safety stages in the everyday workplace.

  3. HOW? HOW? Synchronized Employee Training Lead by example SUNY Interview Day Give opportunities for the lowest team member to be heard Newly hired employees receive training at the same All in this together Hiring & training multiple people at same time

  4. HOW? HOW? Team IN OFFICE Days Quarterly Team Building. Resources for leadership roles Christmas Party snowball fight and White Elephant gift exchange & Spring Cornhole tournament Provide workshops and resources about psychological safety to those in leadership roles One day a week where entire IT office is in person

  5. Communication HR communication - Email inviting students to apply Conducting interviews Office Interactions Communication to director roles what their responsibilities are as leaders Leaders are responsible for the people who are responsible for the results. Simon Sinek English-American author & inspirational speaker

  6. Potential Conflicts & Challenges IT introverts ? Know your audience Group Hiring not always an option Leadership roles not taking Psychological Safety seriously

  7. What did you learn By prioritizing inclusion, learning, contribution, and healthy conflict, leaders can foster a culture of psychological safety, leading to improved team performance and overall organizational success. https://www.leaderfactor.com/learn/project-aristotle-psychological-safety Restoring the resiliency of the workforce internally, building loyalty, and fostering a successful team.

  8. Questions? THANK YOU! Special thank you to Carolyn Mattiske, SUNY SAIL Christy Rohmer, NYSERNET All the presenters throughout the program Carrie Pause, SUNY System Admin Asst CIO

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