Norraco: Innovative Financial Solutions for African Institutions

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Norraco, a leader in payment API technology since 2018, offers technology solutions focusing on interoperability and financial inclusion in Africa. Founded by experienced individuals, Norraco pioneers mobile money solutions, USSD & WhatsApp gateways, NorraPay cards, and more, aiming to be Africa's top interoperable technology provider.


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Norraco: Innovative Financial Solutions for African Institutions

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  1. Table of Contents Profile KYC Pricing VAS Fraud Support

  2. Profile Founders Norraco was founded by four entrepreneurial individuals who have a passion for technology and finance. All founding members enjoyed executive positions at large organizations in multiple countries across Africa, before Norraco. A wealth of experience, 25+ years in technology deployment, retail banking and payment processing, was achieved, to start Norraco.

  3. Profile 2019 2018 2020 2021 Interbank Money Transfers Transaction Switching Biometric Payment Acquiring Cloud Infrastructure Pioneered Mobile Money USSD & WhatsApp Gateways NorraPay Card NorraPay API s POS Acquiring PCI DSS Norraco provides Technology Solutions to Financial Institutions and MNO s which focus on interoperability and Financial Inclusion in Africa. Norraco is an innovator and leader in payment API technology since 2018 and operates in multiple countries in Africa.

  4. Profile 2023 2022 2024 2025 Cross Border Remittance Block-Chain & Crypto Payment Gateway Card Payment Association Certifications Contactless Mobile Payments Interoperable Wallet Payment Gateway Mobile eCommerce Single Payment Hub Instant Payments Payment Association Certifications Vision Africa s leading Interoperable Technology Solution Provider achieving true financial inclusion in Africa and cross border trade facilitation.

  5. Profile Card Management Systems Fintech POS Acquiring MNO & Fintech eKYC & Government Payments Central Bank Mozambique Central Bank Card Management Systems Fintech Interbank Money Transfers Fintech|Central Bank Neo Banking Public Sector|SOE BioPay Fintech Public Sector|SOE

  6. KYC Increase the number of students KYC d Priorities institutions based on the highest No KYC status. Co-ordinate with institutions for more student communications (Email, SMS, Social Media). Schedule campus visits where KYC % is lower than 85%.

  7. Pricing CHOOSE HOW YOU TRANSACT WITH THE NSFAS BANK ACCOUNT Cash and immediate EFT s are expensive. Carefully choosing how you transact avoids extra costs. ACCESS TO YOUR NSFAS FUNDS: USING YOUR CARD Increase student financial literacy Choose cheaper transactions Increase transaction limits Reduce the number of transactions Standard partner pricing Alignment of partners pricing Introduce cash back loyalty Get cash when purchasing VAS ATM CASH WITHDRAWALS (Other ATM) ALL MERCHANT POS 3RD PARTY APPS (Zapper, Snapscan, Uber Eats, Mr. Delivery etc.) E-COMMERCE(Takealot, Makro, Game, Exclusive Books, Loot etc.) VALUE ADDED SERVICES (Airtime & Data) BANK TRANSFER(Electronic Funds Transfer) ACCESS TO YOUR NSFAS FUNDS: CARDLESS Monthly Account Fee............................................. ATM cash withdrawal (own ATM)....................... ATM cash withdrawal (other ATM)..................... POS cash withdrawal............................................. POS swipes.............................................................. Card replacement fee.......................................... Card replacement delivery fee.......................... EFT from another bank......................................... PIN reset................................................................... Declined ATM transaction.................................... Declined ATM transaction & swallowed card.. Retail Cash Out Voucher...................................... Retail POS Purchase Voucher............................. EFT out to another bank (Pay & Clear)............. VAS Purchase........................................................ SMS Fee.................................................................. R12 R10 + R2.50 per R100 R10 + R2.50 per R100 R5 + R1.50 per R100 R2 per R1000 R50 R60 R3.50 R6.50 R8 R10 R10.50 R3.50 R10 + R2 per R100 R0.90 R0.15 CARDLESS ATM WITHDRAWALS (FNB ATM) MERCHANT CASH OUT (Checkers Stores) MERCHANT POS PURCHASE (Checkers Stores) VALUE ADDED SERVICES (Airtime & Data) BANK TRANSFER(Electronic Funds Transfer) Norraco card product terms and conditions apply. Contact us at: support@norraco.co.za or Toll Free 0800 233 759 or WhatsApp 072 557 3085 Norraco Corporation Reg No 2018/642318/07, is an authorised distribution channel of Flexpay Reg No 2007/007066/07 an Allian ce Banking part- ner of Access Bank South Africa Limited Reg No 1947/025414/06 authorised fin a nci a l s er vi c e p r o vi d er ( FSP 5 865).

  8. VAS Unrestricted ability to transact with a wide variety of service Providers. Add various service providers across all sectors which would add value to the student s life. VAS products are available from retail, telecommunications, e-commerce, bookstores, food chains and healthcare. VAS Partners available but not limited to: Vodacom Cell-C MTN Telkom Electricity Municipalities Van Schaik Shoprite Checkers Pick n Pay Boxer Mr. Delivery Clicks Dischem Grow VAS Offering Continually add new VAS partners Campaigns Advertise VAS specials Cash Back Promote and highlight the cash back wallet

  9. Fraud All fraud cases reported are followed up with SAPS until resolution. All syndicate fraud cases are assigned a private investigator, who works with SAPS, NSFAS, applicable financial institutions and the courts. Account Security Features Student Awareness Posters at campus, in-app pop-up Block Account Anytime in-App account blocking Block Card Anytime in-App card blocking Reset Password Anytime access to reset password with OTP Token Password Login using Google authenticator Account transaction Limit Account transaction limit of R2,000.00 1.1 Report fraudulent transaction (Call, Email or WhatsApp) 2.11 Receives information from Norraco support 1.4.1 Opens a SAPS Case and notifies Norraco Support NSFAS Beneficiary A Start Norraco Customer Support 1.2.1 Receive fraudulent transaction notification 1.2.3 Card Block Account - Block Profile Reset Password 2.9 Receives information from System support 1.2.2 Verify fraudulent transaction 1.3 Investigates & advise student to open a SAPS Case 1.5 Receives the SAPS case details 1.6 Notify NSFAS of fraudulent activity 2.10 Receives information from Norraco support NSFAS B Norraco System Support 2.7 Initiate communication (SMS, Email and/or WhatsApp) 1.7 Initiate a system activity/logs Investigation 2.8 Summaries fraud investigation & action/s & notify 2.5 Report phishing (APP & WhatsApp) 2.3 Block 2.1 Request Account Profile Updates card/account/profile from transacting 2.4 Account/card/ profile & transaction activity blocked 2.6 Update Support Channel Systems Norraco Systems 2.2 Update account profile 1.8 Extract system activity/logs End B 1.4.2 Receives updates for Fraud Case from Norraco, NSFAS & student 2.12 Receives information about fraudulent transaction statement/profile history SAPS A

  10. Student Support Account Security Features Student Awareness Posters at campus, in-app pop-up Block Account Anytime in-App account blocking Block Card Anytime in-App card blocking Reset Password Anytime access to reset password with OTP Token Password Login using Google authenticator

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